Reviews (3,778)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for fashion dropshipping, praising its high-quality Luxe collection and size inclusivity. They appreciate the fast shipping, easy integration, and efficient inventory management. The user-friendly interface aids in managing dropshipping tasks like item importation and creating favorites lists. Exceptional customer service is also noted, with a responsive and professional support team that resolves issues promptly, often in real-time via chat.

September 15, 2021

So far my experience with this app has been really good. Their merchandise is good quality at awesome wholesale prices. I received quick responses from customer service about an inquiry. My only complaint is that the shipping takes a little long.

Doll Baby Boutique LLC
United States
About 2 years using the app
ShopSocial, Inc. replied September 19, 2021

Hi Doll Baby Boutique LLC,

We have recently experienced some shipping delays for our overseas orders due to holidays, extreme weather, and rise in COVID cases. However, we ...

September 29, 2022

This app is easy to use and Angelo in customer service helped me out promptly with my questions I had for an online order.

Bella Physiques
United States
Almost 2 years using the app
ShopSocial, Inc. replied July 5, 2023

Hi, Bella Physiques

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

March 10, 2023

I had a few issues with Trendsi and Angelo was very patient and helpful to all of my concerns. Thank you so much

Mecco Shop
United States
Almost 2 years using the app
ShopSocial, Inc. replied July 5, 2023

Hi, Mecco Shop

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

October 5, 2022

I primarily use Trendsi because they are a free dropshipper. They offer more than even the paid ones do - photos, customer service (shout out to Gretle!), online community support through the Facebook group. Margins aren't great, but they are still perfect for me as I am just starting my boutique. I have no overhead, and I can focus on creating my brand while using their warehouse & marketing ...

Pink Pear
United States
Almost 2 years using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Pink Pear

We are happy that Lee from our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and ...

May 25, 2023

Chette was great!! She immediately solved my issue, provided the answers I was looking for, and was very kind and professional!

ENE TRENDS
United States
Over 1 year using the app
ShopSocial, Inc. replied May 26, 2023

Hi ENE TRENDS,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy ...

May 29, 2023

I really like the layout when you add the items to the store. I love that you include the measurements of the clothing.

I would love to see more trendy items that you would normally see on Fashion Nova and Forever 21. I would also like to see more trendy denim options as well.

Online customer service wait time has been satisfactory. Thank you to the rep that helped me today with my questions ...

V Envy Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied May 30, 2023

Hi V Envy Boutique,

Thank you for your feedback! I'm glad you like the layout and appreciate the inclusion of measurements for the clothing items. We strive to provide a ...

June 8, 2023

HELLO, I HAVE A ONLINE BOUTIQUE AND HAD MY FIRST REFUND AND I HAD THE PLEASURE OF WORKING WITH “Gretle" WHO WAS VERY KIND AND KNOWLEDGEABLE ON MY ISSUE. I WOULD RECOMMEND TRENDSI TO ANYONE LOOKING TO START A NEW STORE. I HAVE HAD SEVERAL ISSUES BUT THE CUSTMER SERVICE HAS BEEN A REAL GEM FOR THOSE OF US WHO IS STEPPING OUT HERE ON FAITH TO START OUR NEW BUSINESS.

QUALITY'S PRODUCTS
United States
Over 1 year using the app
ShopSocial, Inc. replied June 9, 2023

Hi QUALITY'S PRODUCTS,

That's wonderful to hear that you had a positive experience with "Gretle" and that our customer service has been helpful to you! It's always ...

July 16, 2023

I found Trendsi a few months ago, I have been navigating my way thru learning the app and getting items to my store. There are a few minor issues with missing information that applies to certain selling platforms, but, overall I like the app. I like the variety of product and the picture quality is great. I had to chat with customer service today about an upload issue and Anya was very helpful in ...

SMS Fashion Wear
United States
Over 1 year using the app
ShopSocial, Inc. replied July 18, 2023

Hi SMS Fashion Wear,

It's great to hear that you've been using Trendsi and finding it useful for your store. Our variety of products and high-quality pictures are definitely ...

April 29, 2022

This app has been great so far. Hazel has helped me with any and all questions I had in such a timely manner

Divine & Reach
United States
Over 1 year using the app
ShopSocial, Inc. replied May 3, 2022

Hi, Divine & Reach

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to ...

Edited November 7, 2021

Had a problem with setting up Trendsi Store but Charmaine took care of what I needed. Support was very good.
This is an update since I can't seem to leave another review. However had a question on Inventory syncing which Gretle took care off right away. Good customer support.

My Gift Fashions
United States
Over 1 year using the app
ShopSocial, Inc. replied October 29, 2021

Hi My Gift Fashions,

User experience is VERY important to us, so we are so happy to hear that the set up was easy. Thank you for the review, we'll pass along your compliments ...