Reviews (3,778)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for fashion dropshipping, praising its high-quality Luxe collection and size inclusivity. They appreciate the fast shipping, easy integration, and efficient inventory management. The user-friendly interface aids in managing dropshipping tasks like item importation and creating favorites lists. Exceptional customer service is also noted, with a responsive and professional support team that resolves issues promptly, often in real-time via chat.

September 7, 2023

I chatted with a representative regarding SKU numbers. The represented was efficient, clear, and concise with her answer. Thank you Czar!

Mzee Fashion
United States
About 1 year using the app
ShopSocial, Inc. replied September 8, 2023

Hi Mzee Fashion,

Thank you for sharing your positive experience! We're delighted to hear that our representative was able to assist you efficiently and provide clear information. We appreciate your kind words! If you have any more questions or need further assistance, feel free to reach out. Have a great day! ❤️

May 25, 2023

I THINK THAT THIS A GOOD APP HAVING HAD NO PROBLEMS. LOVE SUPPORT CHETTE WAS VERY HELPFUL. THANKS FOR THE HELP

Your First Choice Retail
United States
About 1 year using the app
ShopSocial, Inc. replied May 26, 2023

Hello Your First Choice Retail,

You're welcome! I'm glad to hear that you're enjoying the app and that Chette provided helpful support. If you have any more questions or need further assistance, feel free to ask. We wish we can provide you with more to make it five stars. ❤️

July 3, 2023

5 STARS FOR LEE for helping me!
The app is fairly easy to use, except I did not realize I had to be on automatic fulfillment (which I thought I was). But the rest of the set-up went smoothly.

THANKS LEE FOR YOUR KIND HELP!!!

dedouceur
United States
About 1 year using the app
ShopSocial, Inc. replied July 4, 2023

Hello dedouceur,

Thank you for your positive feedback! Exceptional customer service is very important to us and we are glad Lee was able to provide that to you. We will make sure to pass along the compliments to her. I'm glad to hear that you found the app easy to use and that the setup process went smoothly for you. If you have any more questions or need further assistance, feel free to ask! ❤️

February 19, 2024

My Partner and I are working on doing dropshipping, but we've face numerous technical challenges. But my encounter with a customer help agent with Trendsi name Joel, has encouraged us more to keep pushing and bring our shop to life.

Timely responses, problem solving ideas and so many more.

You have a doubt?
Try Trendsi and be glad.

LEX & Miss V.
United States
About 1 year using the app
ShopSocial, Inc. replied February 21, 2024

Hello LEX & Miss V.,

Thanks for sharing your experience! It's great to hear that Joel from Trendsi's customer support team has been such a motivating force for you. Keep pushing forward, and with that kind of support, there's no doubt your shop will thrive! 💪

June 26, 2023

I have only used Trendsi for a short period of time and love it so far! I had some questions and decided to use the in-app chat support and Allan responded FAST. Expect polite and helpful customer service.
The media quality is another great perk. I have had issues with other apps in the past getting clear, quality media to import. Pictures and videos are awesome and cover all the angles a customer would want to see.

Overall love it so far and can't wait to see how it performs with more sales volume!

Levoix
United States
12 months using the app
ShopSocial, Inc. replied June 27, 2023

Hi, Levoix

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

March 24, 2023

I was helped by Mary. Trendy did not have the ways to assist with live selling but Mary was kind and helped as much as she could

SpikeMode
United States
12 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, SpikeMode

Thank you for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to reach out if you have any questions or feedback, we are always here to help.

February 3, 2023

There customer service agent Raymart was very helpful. He explained everything to a T!! So far so good.

KingdomKrownz
United States
12 months using the app
ShopSocial, Inc. replied July 5, 2023

Hi, KingdomKrownz

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

November 10, 2023

Allan on the customer service chat, really helped me out when I had a question about an order for a customer, he was speedy and prompt.

Belle Clothing
United States
11 months using the app
ShopSocial, Inc. replied November 14, 2023

Hi Belle Clothing,

Hey there! 🚀 Thanks a million for sharing your awesome experience with Allan! 🌟 We're thrilled to hear he rocked your customer service world and got you the speedy help you needed. Our team's always here to make your experience top-notch. ❤️

Edited January 31, 2023

I just added this app to my store. I had many questions and Gretle patiently answered each one of them. I give it a 4 star because I have not processed an order from the app. I do love the style selections and hope it will be a positive to my shop.

Update. It's been almost a year now and the app is great to find nice selection for my shop. Lorie was awesome today in trying to get tech support to see why the quantities wasn't downloading with the items. So far so good. The samples I ordered previously were on point as well. I appreciate the prompt customer service.

VIZORRE FASHIONS AND DESIGNS
United States
11 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi VIZORRE FASHIONS AND DESIGNS,

Thank you for your honest review! This helps is greatly in making sure that we provide the best user experience and we hope we will hit that mark for you! If you need further help with anything, please feel welcomed to reach out to our awesome customer support again! You are much appreciated 💛

April 1, 2022

The response team is very helpful. Angelo answered all my questions, and offered helpful information.

LaylaBella Boutique
United States
11 months using the app
ShopSocial, Inc. replied April 4, 2022

Hi, LaylaBella Boutique

We are still a work in progress and we strive hard to ensure we are providing only the best for our dear sellers like you. We appreciate your feedback and let us know if there's anything else we can help you with.