Reviews (3,778)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for fashion dropshipping, praising its high-quality Luxe collection and size inclusivity. They appreciate the fast shipping, easy integration, and efficient inventory management. The user-friendly interface aids in managing dropshipping tasks like item importation and creating favorites lists. Exceptional customer service is also noted, with a responsive and professional support team that resolves issues promptly, often in real-time via chat.

November 25, 2024

I have been working with Trendsi for a couple of years, and I can say I love the app, the products, and the customer service! Today, I had to cancel an order, and Chette helped me check the status of the order and helped me cancel it (I was unable to do so because I was out of the window of time to do it). It is always a good experience when I need support from customer service. I'm very happy with this company and I highly recommend it.

Valeries Avenue
United States
About 2 months using the app
ShopSocial, Inc. replied December 4, 2024

Hi Valeries Avenue,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with Trendsi over the years. It’s fantastic to know that Chette was able to assist you with your order cancellation and provide the support you needed. We truly appreciate your loyalty and recommendation, and we’re here anytime you need help! Thanks again for being a valued part of our community!

Edited December 21, 2024

Update 12/20/24. I’d like to shoutout 'Anya' simply awesome! I was having difficulty setting up a few things and she took her time and care. She walked me through the steps of getting my documents approved in the most professional, and timely manner possible. Great support wins loyalty! Thanks

I really like this app, the fact that they want to know what you need to grow set them apart.

BF TRUAJ co.
United States
About 2 months using the app
ShopSocial, Inc. replied November 21, 2024

Hi BF TRUAJ co.,

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and that you appreciate our commitment to understanding your needs as you grow. 🌱 Your success is our priority, and we’re always here to support you every step of the way!

If there’s anything more we can do to help, don’t hesitate to reach out. We’re excited to be part of your journey!

Thanks again for your feedback! 😊

November 12, 2024

I needed some assistance from customer service, and Harold was absolutely amazing. He answered all of my questions with patience and clarity, making the entire process so much easier. Not only was he quick to respond, but he also resolved my issue promptly, which really made my day. His support was not just helpful but genuinely kind, and he made the customer service chat feel personal and comfortable. Thank you so much, Harold, for your outstanding assistance. You truly went above and beyond, and I’m so grateful for your help!

Haute Fashista
United States
5 months using the app
ShopSocial, Inc. replied November 15, 2024

Hi Haute Fashista,

Thank you so much for taking the time to share your experience! We're so glad to hear that Harold was able to assist you with patience, clarity, and a personal touch. We take great pride in offering top-notch customer service, and it's wonderful to know Harold exceeded your expectations and made your day a little easier.

Your feedback means a lot to us, and we’ll be sure to pass along your kind words to Harold — he’ll be thrilled to hear it! If you ever need further assistance or have more questions, don’t hesitate to reach out. We're always here to help.

Thanks again for your support!

November 7, 2024

I've been using Trendsi for about a year now and LOVE how easy it is to find and import items to my store. I can be couch surfing or on the beach, browse inventory and push to the store no problem! In addition the merchandise options are great. And... I was stumped with a technical issue and Lorie Ligue in support got me sorted out quickly and easily. I can't say enough good things about Trendsi!

Salt & Coconuts
United States
About 1 year using the app
ShopSocial, Inc. replied November 8, 2024

Hi Salt & Coconuts

Thank you so much for the awesome review! We're thrilled to hear that Trendsi has been a game-changer for you, whether you're on the couch or at the beach. And I’ll pass the kudos to Lorie—she’ll be happy to know she made a difference. We're here to keep making things easy and fun for you! 😊

December 11, 2024

I love this Vendor as they have great products. The customer service is great. I spoke with Lorie today and she was quick to respond to my inquiry about my customers order. Very professional and got my customer happy with a tracking number provided by Lorie. Thank you, Lorie, for the great support.

Evelyns-Fashion
United States
20 days using the app
ShopSocial, Inc. replied December 13, 2024

Hi Evelyns-Fashion,

Thank you so much for your wonderful feedback! We're thrilled to hear that you love our products and that Lorie was able to assist you so quickly and professionally. She truly appreciates your kind words, and we're so happy we could help get your customer’s order sorted with a tracking number. If you ever need anything else, don’t hesitate to reach out. We're here for you!

November 20, 2024

I’ve had nothing but great success with Trensi my customer service person “Anya” was great and help me every step of the way.

No More Young
United States
About 1 year using the app
ShopSocial, Inc. replied November 25, 2024

Hi No More Young,

Thank you so much for your kind words! We're thrilled to hear you've had such a great experience with Trensi and that Anya was able to assist you every step of the way. We truly value your feedback and appreciate your support. If you need anything else, feel free to reach out— we're always here to help!

January 8, 2025

Would recommend to anyone, customer service is quick and answers all questions.
They are always there to help.

TruLife Designs
United States
About 2 months using the app
ShopSocial, Inc. replied January 17, 2025

Hello TruLife Designs,

Thank you so much for the great review! We're thrilled to hear that you had a positive experience with our quick and helpful customer service. We’re always here to assist, and we appreciate your recommendation! 😊

February 3, 2025

We had questions about shipping today and Lorena helped us clarify the processing of our current orders and for future orders. Thank you so much for your patience Lorena and your understanding.

11:11 Fashion
United States
2 months using the app
ShopSocial, Inc. replied February 7, 2025

Hi 11:11 Fashion,

Thank you so much for sharing your positive experience! We're so glad that Lorena was able to assist you in clarifying the shipping process for both your current and future orders. We truly appreciate your patience and understanding during this time.

Lorena will be thrilled to hear your kind words—she always strives to provide excellent service. If you have any more questions or need further assistance, please don’t hesitate to reach out. We're always here to help!

Thanks again for your feedback, and we look forward to continuing to serve you!

November 28, 2024

I enjoy using the Trendsi app. It is very easy to use and navigate. I love the products and the prices are affordable. I highly recommend this app for dropshipping and or personal use.

Glam Girls Couture
United States
11 months using the app
ShopSocial, Inc. replied December 5, 2024

Hi Glam Girls Couture,

Thank you so much for the wonderful feedback! We're thrilled to hear that you find the Trendsi app easy to use and that you love the products and prices. Your recommendation means the world to us! We’re always here to support you whether you’re dropshipping or using it for personal use. Thanks again for being a part of the Trendsi community!

February 19, 2025

Harold was such a great help. He answered all my questions and was very friendly.

Beezti
United States
2 months using the app
ShopSocial, Inc. replied February 24, 2025

Hi, Beezti.

Thank you so much for your kind words! I'm so glad to hear that Harold was able to assist you and that you had a great experience. We appreciate your feedback and will be sure to pass it along to him!