Reviews (3,785)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for fashion dropshipping, praising its high-quality Luxe collection and size inclusivity. They appreciate the fast shipping, easy integration, and efficient inventory management. The user-friendly interface aids in managing dropshipping tasks like item importation and creating favorites lists. Exceptional customer service is also noted, with a responsive and professional support team that resolves issues promptly, often in real-time via chat.

July 21, 2023

The support is 5 star (Gretle, Mia, Lhirose, and Raymart) and have always had all the answers to my questions, and have helped out a TON.

Why not 5 stars? I think there needs to be adjustments to their collections (seeing new imported products before sending to Shopify on the Collections list), or the ability send a new collections from Trendsi to Shopify, and the collection is created in ...

Scarlet Avenue
United States
7 months using the app
ShopSocial, Inc. replied July 24, 2023

Hello, Scarlet Avenue

Thank you for your valuable feedback! We greatly appreciate your kind words about our support team (Gretle, Mia, Lhirose, and Raymart). We're thrilled ...

March 20, 2023

I had a query regarding sellers permits. Just "shout out" to Angelo for helping me so efficiently and clarifying my questions.

3 FOLD
South Africa
7 months using the app
ShopSocial, Inc. replied March 25, 2023

Hi, 3 FOLD

Thank you for your kind words, we will make sure to pass along the compliments to Angelo, and don't hesitate to reach out again should you have any questions or ...

November 15, 2023

Hello, I am new to this application and haven't added my products yet. However, I'm genuinely excited about the potential this app holds for my future endeavors, especially given the added benefit of free shipping. I've had a positive experience with the 24/7 support, particularly with Allan, who was remarkably helpful and honest. Thank you. I am eagerly anticipating the journey ahead.

Sassle Style
United States
6 months using the app
ShopSocial, Inc. replied November 16, 2023

HI Sassle Style,

Hey there! 🚀 Welcome aboard! We're thrilled to have you on this exciting journey with us! 😃 Allan is just as excited to be part of your experience. If you ...

September 13, 2021

I ordered a sample in order to see how fast it would take to receive my order and to see the package and quality of products. For the most part, I'm pleased with the products. I did receive one item almost 4 days sooner than the others and packaging is not consistent. The first item came in a brown envelope and the others came in a pink envelope. I reached out via app to inquire about it and ...

Kovered Chic
United States
6 months using the app
ShopSocial, Inc. replied September 19, 2021

Hi Kovered Chic,

Thank you so much for your feedback. We want to let you know that every single request is considered at Trendsi and this feedback has been sent to the ...

July 10, 2023

Only 4 starts because I haven't had a chance to use the app yet, but had some questions and Czar from customer service was super helpful!

Fidgets
United States
6 months using the app
ShopSocial, Inc. replied July 12, 2023

Hello Fidgets

Thank you for your 4-star review! We appreciate your feedback and are glad to hear that Czar from our customer service team was super helpful in addressing your ...

Edited April 10, 2023

Nice app overall, easy to use, customer support is great, I had an issue I used the chat support and Lee helped me resolve it fast.

Sindyana
United States
5 months using the app
ShopSocial, Inc. replied April 11, 2023

Hi Sindyana,

Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion ...

July 16, 2022

So far, so good. All I can speak on is the customer service. It's awesome and I just go off the phone with Lorie and she was so very helpful.
I do like the fact that they have plus size, where most vendors do not.

ChicaButikii
United States
5 months using the app
ShopSocial, Inc. replied August 20, 2022

Hi, ChicaButikii

We're glad that Lorie helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for the review and we ...

June 9, 2021

They have good products. The app is clear and synced with my store effortlessly. Can't wait for the updated version with new features!

Full Style Living | Store
United States
4 months using the app
ShopSocial, Inc. replied June 14, 2021

Hi Full Style Living | Store,

Thank you so much for your review! We are glad that you like the products and integration of Trendsi. We are always trying to improve our app to ...

March 1, 2022

Gretle is very knowledgable helped out the best way she knew how. very nice! she went above and beyond to help solve my mysteries.

A.B.M.S.SHOP
United States
4 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, A.B.M.S.SHOP

We are glad that Gretle was able to help you, Here in Trendsi, our priority is to make your experience seamless and stress-free. Please reach out anytime ...

March 27, 2023

I truly appreciate Mia & Trendsi they are very hands on with there service. I truly love all there products they are very reasonable with there prices they help me out alot. I would love to continue to do business with them.

Nyla & Gigi's
United States
4 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Nyla & Gigi's

We appreciate you taking the time to leave us a review. It is our mission to provide excellent customer experience to our dear sellers like you and we're ...