Reviews (3,634)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

September 3, 2024

I started dropshipping with trendsi everything is easy to navigate needed some help with setting up some things and Harold was very helpful with fast replies, overall great experience!

Classy Collection
United States
About 1 month using the app
ShopSocial, Inc. replied September 5, 2024

Hi Classy Collection,

That’s awesome to hear! 🎉 I’m so glad you’re finding the dropshipping process with Trendsi easy to navigate and that Harold was able to assist you quickly. If you have any more questions or need further help as you continue, just let us know. We’re here to ensure you have a great experience every step of the way!

August 19, 2024

I love this app and how easy it is to add items to my store. The variety of items is great and my customers have been very happy so far!

Made Just Like Me
United States
About 1 year using the app
ShopSocial, Inc. replied August 20, 2024

Hello Made Just Like Me

Thanks so much for the awesome feedback! We're thrilled to hear you're loving the app and that your customers are happy too. We're here to keep making things even better for you! 💪✨

November 13, 2024

Raymart was wonderful and very helpful with my order questions!

Bella Soul Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied November 15, 2024

Hi Bella Soul Boutique,

Thank you so much for sharing your experience! We’re so glad to hear that Raymart was able to assist you and make your order process smoother. We pride ourselves on providing excellent service, and it’s great to know that Raymart made a positive impact.

If you have any other questions or need further assistance, don’t hesitate to reach out. We're always here to help!

Thanks again for your kind words!

October 7, 2024

Harold was great. He offered the best help.

Opulence
United States
Over 1 year using the app
ShopSocial, Inc. replied October 11, 2024

Hi Opulence,

Thank you for your kind words! I’m so glad to hear that Harold was able to assist you effectively. We’re proud of our team and their dedication to providing great support.

If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!

November 8, 2024

Raymart was super helpful with my issue of connecting my Shopify store to Trendsi!! He helped me in under 10 minutes!! He was terrific!

Pippy Glam Boutique
United States
21 days using the app
ShopSocial, Inc. replied November 12, 2024

Hi Pippy Glam Boutique,

Thank you so much for your kind words! 😊 We’re so glad to hear that Raymart was able to help you connect your Shopify store to Trendsi quickly and efficiently. We’ll be sure to pass along your praise—he truly is terrific!

If you need any further assistance or have more questions, please don’t hesitate to reach out. We’re always here to help!

Thanks again for sharing your positive experience. We’re excited to be part of your journey!

August 26, 2024

Chette and Trendi are always helpful when I have questions about orders, returns, or anything! Thanks for the help and for always being kind.

Velvet Noire Boutique
United States
8 months using the app
ShopSocial, Inc. replied August 28, 2024

Hi Velvet Noire Boutique,

Thank you so much for your awesome feedback! 🌟 We’re absolutely thrilled to hear that Chette and Trendi have been so helpful with your questions about orders, returns, and more. It’s fantastic to know that their kindness and support have made a difference for you. We’re always here to help and make sure you have the best experience possible. Thanks for the shoutout, and don’t hesitate to reach out if you need anything else!

October 10, 2024

The team’s professionalism and willingness to go the extra mile really stood out to me. It's rare to find such a dedicated customer service team, and I'm truly impressed by their commitment to ensuring customer satisfaction. Thanks again for the excellent service!
thanks to Chette for clarifying all my queries.

Royale
Australia
About 1 month using the app
ShopSocial, Inc. replied October 11, 2024

Hi Royale,

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team’s professionalism and dedication made such a positive impression on you. Chette will be delighted to know that her efforts to clarify your queries were appreciated.

We’re committed to ensuring customer satisfaction, and it’s great to know that we’re meeting that goal. If you have any more questions or need further assistance, please don’t hesitate to reach out.

September 11, 2024

I submitted all requested documentation to complete my purchasing rights, and it was denied. I uploaded all additional documents and then sent a chat message to find out more specific details as to why it was denied. Chette was the chat rep I had the pleasure to speak with. Very prompt, polite and my issue was resolved, and my account was approved within 2 minutes.

Charming Chics Boutique
United States
20 days using the app
ShopSocial, Inc. replied September 18, 2024

Hi Charming Chics Boutique,

Thank you for sharing your experience with us! I’m glad to hear that Chette was able to assist you promptly and that your issue was resolved quickly. We strive to provide excellent service, and it’s wonderful to know that we met your expectations.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

Thank you again for your feedback!

November 5, 2024

Joel and Lorie have been amazing help. They are responsive and very professional and patient.

My Power Shop
United States
11 months using the app
ShopSocial, Inc. replied November 7, 2024

Hi My Power Shop,

Thank you so much for your wonderful feedback! We're thrilled to hear that both Joel and Lorie have been so helpful in assisting you. We truly value professionalism, responsiveness, and patience, and it’s great to know they made a positive impact on your experience.

If you need anything else moving forward, please don’t hesitate to reach out—we’re always here to help!

Thanks again for choosing Trendsi, and we look forward to continuing to support you!

August 24, 2024

I have been very impressed with the clothing and service from Trendsi and will continue to use them for all of my Boutique needs.

Boutique Bliss
United States
7 months using the app
ShopSocial, Inc. replied August 28, 2024

Hi Boutique Bliss,

Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that you’re impressed with both our clothing and service. It’s fantastic to know that you’ll be relying on us for all your boutique needs. We’re excited to continue supporting you and providing the best experience possible. If you ever need anything or have any questions, we’re always here for you!