Trustify: Review & Testimonial

Trustify: Review & Testimonial

Reviews (706)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import reviews from platforms like Amazon, AliExpress, Google, and Etsy, which boosts store credibility and customer confidence. It features Google Review Rich Snippets for better SEO and visibility, customizable review widgets, image uploads in reviews, and automated follow-up emails with analytics. The app is noted for its fast loading times and smooth integration, with customer support staff like Joyce, Vincent, and Tracy being particularly praised for their responsiveness and helpfulness.

April 24, 2024

We had a problem with the review carrousel and Joy from live chat helped us immediately and problem was solved in minutes. Great app great communication and great guys. highly recommended!

United Drinks
United Kingdom
About 2 months using the app
Trustify (Omega) replied May 3, 2024

Thank you for sharing your experience! 🌟 We're so pleased to hear that Joy was able to help you quickly and efficiently with the review carousel issue. Your satisfaction is our top priority! Thank you for recommending Product Reviews+Amazon Reviews, and if there's anything else we can do for you, just let us know. We're here to help! 🚀💬

January 13, 2024

Very practical application which even allows a review form integrated into the store. The application has potential and what's more it's free, I recommend !

Catiminy®
France
7 months using the app
Trustify (Omega) replied January 15, 2024

We're thrilled to hear that you find the application very practical, especially with the integrated review form for your store. The fact that you see potential in the application means a lot to us! 🚀 Moreover, we appreciate your recommendation. If you ever have more insights or suggestions, feel free to share. Thank you for choosing and recommending our application! 🌟🛍️

February 27, 2024

A smooth experience, easy navigation and guidance into making my website more user-friendly and authentic all thanks to Tracy! Remarkable and great customer service as always.

NOOKS ADVENTURE
Canada
6 months using the app
Trustify (Omega) replied February 28, 2024

🌟 Tracy deserves a round of applause for providing a smooth and remarkable experience! 🎉👏 We're thrilled to hear that your journey with Trustify was made easy with seamless navigation and guidance. 💻🚀 Tracy's commitment to making your website more user-friendly and authentic is truly commendable. 😊🌈 We appreciate your kind words about our great customer service. If you ever need further assistance, Tracy and the rest of the team are here for you! 🤝💙 #SmoothExperience #UserFriendly #GreatCustomerService #ThanksTracy 🌐🌟

November 27, 2023

After uninstalling 12 review apps I finally found the one! The support was great, they helped me customize a few things and were quick and prompt to help. I would pay for this app if it weren't free! Highly recommend - and appreciate Rosie

EarZen
United States
4 months using the app
Trustify (Omega) replied November 29, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

August 23, 2024

this app is so good i really like it a lot i was using an another app before but when i switched to this it really had my gaze also the support team is amazing this support agent named Cam was really helpful to me she solved all my queries. Great team

Sovereign Styles
India
Trustify (Omega) replied August 27, 2024

Thank you for the wonderful feedback! 🌟 We're thrilled to hear that you’re loving the app and that it caught your attention after switching from another app. It’s fantastic to know that Cam and the support team were so helpful in resolving your queries. We appreciate your kind words and are here if you need any further assistance! 😊👏

May 2, 2024

I've had a lot of difficulty using this app compared to other review apps. Vincent was amazing in helping to answer all my questions though.

APEXlife
United States
8 days using the app
Trustify (Omega) replied May 3, 2024

Hi there,

Thank you for taking the time to share your feedback, and we're sorry to hear that you've been experiencing difficulties with our app. We're constantly working on making our app as user-friendly as possible, and your input is crucial in that process.

It's great to know that Vincent was able to assist you effectively! 🌟 We'll be sure to pass along your compliments to him. Meanwhile, we're committed to improving your overall experience and would love to understand more about the challenges you faced. To help us serve you better, one of our support agents has reached out via email to gather more details about your expectations and experiences. Please check your inbox when you have a moment—we're eager to hear from you and address any issues you might be facing.

We hope to turn your experience around and earn those extra stars!

February 22, 2024

I recently installed Trustify, and it has been a game-changer for my store. It effortlessly imports reviews and integrates them into my website. What's even more shocking is that the app is completely free, while many others charge a hefty fee for similar functionality. The user interface of the app is incredibly easy to use and the seamless process has saved me a significant amount of time and effort. What truly set this app apart for me was the exceptional customer service. When I needed help fully integrating the app, Vincent from customer service was not only nice and friendly but also incredibly efficient. He addressed and fixed my problems in a matter of seconds. I was genuinely impressed by his professionalism and the level of support provided. I 100% recommend this app

lumebeam
Canada
About 1 month using the app
Trustify (Omega) replied February 25, 2024

Thank you so much for sharing your positive experience with Trustify! 🌟 We're thrilled to hear that it's been a game-changer for your store, effortlessly importing reviews and integrating them seamlessly. It's fantastic to know that you find our app free yet powerful, especially when compared to others in the market.

We're also delighted to hear about your positive encounter with Vincent from our customer service team! 🚀 Your kind words about his efficiency and professionalism mean a lot to us. If you ever need further assistance or have more to share, don't hesitate to reach out. We appreciate your 100% recommendation! 😊👍 #HappyCustomer #GameChanger 🌐🛍️

November 18, 2023

TOP TIER! This app's functionality itself is pretty cool, but what really takes this above and beyond is their service. I had a couple technical issues when I first downloaded it, and they walked me through and helped me realize a couple errors on my end and fixed one issue on their end so that everything could be up and running smoothly. I want to shoutout Joy in particular. They were beyond helpful, and I can't thank them enough. Highly recommend.

FeenixFinds
United States
4 months using the app
Trustify (Omega) replied November 19, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻

February 23, 2024

I've been using Trustify on multiple shopify stores for a few years now. The app is great and so is their customer service. Tracy was especially helpful with using the custom forms option. Highly recommended!

My Store
Vietnam
3 months using the app
Trustify (Omega) replied February 25, 2024

Thank you for being a loyal Trustify user across multiple Shopify stores! 🌟 We're thrilled to hear that you find the app great, and we're delighted that Tracy could assist you, especially with the custom forms option. 😊 Your high recommendation means the world to us! If you ever need more help or have additional feedback, feel free to reach out. Cheers to many more years of success with Trustify! 🚀👏 #TrustedUser #CustomerServiceExcellence 🌐🛍️

July 1, 2024

Gute App

SaufKleber
Germany
5 months using the app
Trustify (Omega) replied July 2, 2024

Vielen Dank für Ihr Feedback! 😊 Es freut uns zu hören, dass Ihnen die Reviews Importer Google Review App gefällt. Bei Fragen oder wenn Sie Unterstützung benötigen, stehen wir Ihnen gerne zur Verfügung. Viel Spaß beim Verwenden! 🌟