Trustify: Review & Testimonial

Trustify: Review & Testimonial

Reviews (706)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import reviews from platforms like Amazon, AliExpress, Google, and Etsy, which boosts store credibility and customer confidence. It features Google Review Rich Snippets for better SEO and visibility, customizable review widgets, image uploads in reviews, and automated follow-up emails with analytics. The app is noted for its fast loading times and smooth integration, with customer support staff like Joyce, Vincent, and Tracy being particularly praised for their responsiveness and helpfulness.

January 21, 2024

Giving 5 star rating. App is concise, exactly what I was looking for. Uploading file was easy, adding the widget was easy as well.
However- the biggest reason for my 5 star review is customer service. Way above and beyond. More than I expected.
Thank you very much!

Cyberfuture
Canada
About 1 month using the app
Trustify (Omega) replied January 23, 2024

⭐️⭐️⭐️⭐️⭐️ Thank you for the fantastic 5-star rating! 🌟 We're thrilled to hear that our app met your expectations and that the process of uploading files and adding widgets was easy for you.

But what truly makes our day is knowing that our customer service went above and beyond your expectations! 🌈 Thank you very much for your kind words and trust. If you ever need further assistance, we're always here for you! 🚀 #CustomerServiceStars #HappyCustomer

Edited March 1, 2024

amazing app. thanks for this great addition to my store

i had a problem with loading speeds and they responded instently and fixed it really well to.

great service, im very happy and satisfied with the app.

this is the best addition to my store.

Neter Bond
India
3 months using the app
Trustify (Omega) replied February 18, 2024

You're very welcome! 😊 We're thrilled to hear that you find our app amazing and a great addition to your store. If you ever have more feedback or need assistance, feel free to reach out. Thank you for choosing our app, and we're here to support you! 🌟🚀

March 25, 2024

Amazing app, best review app i've used from dozens in the past

Modern Luma
Canada
6 months using the app
Trustify (Omega) replied March 27, 2024

We're overjoyed to hear that our Amazon Reviews Importer & UGC app has left such a positive impression on you! 🌟 Thank you for your wonderful feedback, especially considering you've tried numerous review apps in the past. If you ever need any further assistance or have more feedback to share, please don't hesitate to reach out. We're here to ensure your experience remains top-notch! 😊🚀

December 19, 2023

The App works great and support helped me super fast with some changes i wanted. Specially the coder tracy did an amazing work and was super nice.

Magnaroot™
Germany
About 1 month using the app
Trustify (Omega) replied December 20, 2023

We're thrilled to hear that the app is working great for you! 🌟 It's fantastic that our support team was able to assist you quickly with the changes you wanted. We appreciate your positive feedback and thank you for choosing our app. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! 😊🚀👩‍💻

January 18, 2024

Great app, perfect to boost at your reviews, and the support team is fantastic, quickly reply to your needs and always ready to help! Truly recommended.

SilkyFeather™
Portugal
4 months using the app
Trustify (Omega) replied January 22, 2024

Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you find our app great and that it's helping boost your reviews. Our support team is delighted to be of assistance and appreciates your kind words about their quick responses and willingness to help. Your recommendation means a lot to us! If you ever need further assistance or have more feedback to share, feel free to reach out. 🚀

Thanks again for choosing us!

December 12, 2023

Honestly, loved it.
Glad being helped out by Tracy instantly and completely.

Coin Cultures
India
2 months using the app
Trustify (Omega) replied December 13, 2023

We're thrilled to hear that you loved it! 😊🌟 It's fantastic to know that Tracy provided you with instant and comprehensive assistance. We appreciate your kind words and are here to help you whenever you need us. If you have any further questions or need further support, please don't hesitate to reach out. Thank you for your feedback! 🙌🎉

February 15, 2024

Great app.Customer support is amazing, Tracy was very friendly and quick to resolve all my questions. I really Love this app and its best app on shopify I ever used. Highly Recommend

Pet Hair Brush
United States
About 1 month using the app
Trustify (Omega) replied February 16, 2024

It's wonderful to know that you had an amazing experience with our customer support, particularly with Tracy. We're delighted to be considered the best app you've ever used on Shopify. Thank you for your kind words and high recommendation! If you need any further assistance or have more feedback to share, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. 😊🌟🙌

November 14, 2023

I have had a query and was approached by a gentleman from customer service, his name is Amey and truly he is a star. He solved my query with no hesitation which I am very grateful for and I highly recommend this service.

DynastyOfCoffee
United Kingdom
3 months using the app
Trustify (Omega) replied November 16, 2023

It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team at Omega receives your feedback – they’ll be thrilled to hear your kind words.

January 24, 2024

hopefully it remains free for legacy users. one of the best one out there

Yours Truly Gifting
Canada
2 months using the app
Trustify (Omega) replied January 26, 2024

We understand the importance of maintaining value for our legacy users, and we appreciate your feedback! 🙌 While we cannot predict the future, we'll do our best to continue providing a positive experience. If there are any changes, we'll make sure to communicate them transparently. Thank you for being one of our valued users, and we're thrilled to hear that you consider our app one of the best out there! 🌟 If you have any more thoughts or questions, feel free to share. Happy exploring! 🚀😊

November 6, 2024

Got much help from cam and the app its self its great.

L.F.N
South Africa