Trustify: Review & Testimonial
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (810)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for consolidating reviews from platforms like Amazon, AliExpress, Google, and Etsy, boosting brand trust and SEO through Google Review Rich Snippets. Features include customizable review widgets, in-depth analytics, and automated emails, enhancing review management and store credibility. The app is noted for its user-friendly interface and seamless Shopify integration, with customer support praised for responsiveness and efficiency.
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The support team is brilliant. Quick to reply and sorted any issues. The app itself took a bit of time to customise properly, especially for the email templates. But it does the job and looks good on the website. Would definitely recommend.
Thank you for your thoughtful review of the Trustify: Review & Testimonial app! ⭐✨ We're delighted to hear that our support team was quick and brilliant in resolving your issues. 😊 We appreciate your patience in customizing the email templates and are glad the app meets your needs and looks great on your website. 💻💖 Your recommendation means a lot to us, and we’ll keep working to make the app even better for you! 🚀
Thanks for choosing Trustify! 🙌
Very useful product, will continue to purchase in the future
We're so glad you find Trustify: Review & Testimonial useful! 😊 We appreciate your continued support and look forward to serving you in the future. Thanks for the great feedback! 👍🚀
I tried other review apps, but they didnt work or where not matching my website. I like how easy Trustify is installed and the customer service is great. Thank you!
Thank you for your fantastic feedback! 🌟 We're thrilled to hear that the Trustify: Review & Testimonial app was easy to install and that our customer service met your expectations. If you need any further assistance or have more questions, don't hesitate to reach out. We're here to help! 🙌
I am beyond impressed with both the app's functionality and exceptional customer service. The features are easy to use and features that help enhance the customer review experience. What stood out to me the most was the support team responding quickly and with perfect execution to what I needed help with.
Thank you for your fantastic review! 😊 We're so happy to hear that you’re impressed with both the functionality of the Trustify: Review & Testimonial app and our customer service. 🌟 It's great to know our support team was able to assist you quickly and effectively. If you need anything else, we’re always here to help! 👍
quick customer support and works as expected
Thank you so much for your fantastic 5-star rating! 🌟 We're thrilled to hear that you found our customer support quick 🚀 and that our app works as expected 👍. Your satisfaction is our top priority! If you ever need any assistance or have feedback, feel free to reach out. Thanks for choosing us! 😊✨
Excellent app and excellent support.
We're thrilled you're happy with both the Trustify: Review & Testimonial app and our support! 😊 Thanks for the excellent feedback! 👍🚀
All perfect!
Tanya from the support was very helpful with my problem.
everything works really good and fast. App design is really nice too.
Thanks!
We're thrilled to hear that everything is perfect for you! 😊 Tanya is always here to help, and we're glad she could assist with your problem. It's fantastic to know that our app is fast, reliable, and beautifully designed. 🚀✨
Thank you for your support and kind words! 🙌💙 If you need anything else, we're always here for you.
Joyce solved my problem in a moment. I am writing my words for the excellent customer service of Trustify and it's features too. Joyce! You rocked. Thank you!
We're thrilled to hear that Joyce was able to solve your problem so quickly! 😊 Your kind words about Trustify's customer service and features mean the world to us.
Joyce truly rocks, and we'll make sure she knows how much you appreciate her help. 🙌💙
Thank you for your support! If you ever need anything else, we're always here to help.
I have reached out to their customer support multiple times to resolve an issue, but I have not received any response. Despite several follow-ups, the lack of assistance is unacceptable. If customer service is important to you, I do not recommend this app.
Hi,
We are deeply sorry to hear about your negative experience and sincerely apologize for any frustration we may have caused. Resolving your issue has always been a priority for us, and we regret that our communication may not have met your expectations.
We did reach out multiple times to request access to your store so we could investigate and fix the issue, but we didn’t receive a response. Only yesterday did we discover that we now had permission to access your store, but by then, the app had already been uninstalled. We regret not being able to address this sooner and truly understand how this situation could feel unacceptable on your end.
Please know that we are committed to making things right and earning back your trust. We’d be grateful if you could reinstall the app and reply to our emails so we can fully resolve the issue for you. Our team is always here for you with 24/7 live chat support and at support@omegatheme.com.
We value you as a customer and genuinely hope for the chance to provide the level of support and service that you deserve. Thank you for bringing this to our attention, and we’re ready to assist you whenever you’re ready to reconnect.
Very useful, Vincent was really helpful !
Thank you so much for your wonderful review! 😊 We're delighted to hear that you found our services very useful and that Vincent was able to help you effectively. 🌟 Vincent is a fantastic member of our team, and we'll be sure to pass along your kind words to him! 🙌✨ If you need anything else, feel free to reach out. Looking forward to serving you again soon! ❤️