Trustify: Review & Testimonial

Trustify: Review & Testimonial

Reviews (706)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import reviews from platforms like Amazon, AliExpress, Google, and Etsy, which boosts store credibility and customer confidence. It features Google Review Rich Snippets for better SEO and visibility, customizable review widgets, image uploads in reviews, and automated follow-up emails with analytics. The app is noted for its fast loading times and smooth integration, with customer support staff like Joyce, Vincent, and Tracy being particularly praised for their responsiveness and helpfulness.

January 10, 2024

Tech Nova X
Canada
22 days using the app
Trustify (Omega) replied January 12, 2024

🌟 We're delighted to hear that you had a great experience with our app. If you ever need assistance in the future, feel free to reach out. We appreciate your support! 😊

December 7, 2023

ZenovaZen
Netherlands
4 months using the app
Trustify (Omega) replied December 9, 2023

Hi,
Thank you for taking the time to share your rating. We appreciate all input, and we take customer satisfaction seriously. However, it seems that your review didn't provide specific details about the issue you encountered. We would love the opportunity to address your concerns and resolve any issues you may have experienced.

To better assist you, could you please provide more information about the nature of your concern or the specific aspect that you found unsatisfactory? Your insights will help us improve our services and ensure a better experience for all our customers.

We value your feedback and look forward to the opportunity to make things right. If you prefer, you can reach out to our customer support team directly at support@omegatheme.com, and we will do our best to assist you promptly.

Thank you for your understanding and cooperation!

November 29, 2023

Musabelle
Brazil
8 days using the app
Trustify (Omega) replied December 1, 2023

We're grateful for your 5-star rating! Thank you for your feedback! 🎉😊

March 2, 2024

My Store
United Kingdom
1 day using the app
Trustify (Omega) replied March 5, 2024

🌟 Thank you for the stellar 5-star rating! We appreciate your support and are delighted to know you've had a positive experience. If you ever have more feedback or if there's anything else we can do for you, feel free to reach out. Here's to a great journey with our app! 🚀😊

November 5, 2023

Madhusmitha Store
India
2 months using the app
Trustify (Omega) replied November 9, 2023

Thank you so much for your fantastic 5-star rating! If you ever have any feedback or questions in the future, feel free to reach out. We appreciate your support! 🌟

January 13, 2024

Gatfom.net
United States
About 1 month using the app
Trustify (Omega) replied January 15, 2024

Thank you for your 4-star rating! 🌟 We appreciate your feedback, and if there's anything specific you think we can improve or if you have additional comments, please feel free to share. We're here to ensure your experience is the best it can be! 🌈✨

February 22, 2024

Laseress
Germany
19 days using the app
Trustify (Omega) replied February 25, 2024

Hi there,
Thank you for taking the time to share your feedback with us. We appreciate your honest review and want to express our gratitude for your input.

We are sorry to hear that you had an experience that led to a 3-star rating. Your satisfaction is important to us, and we would love to learn more about your specific concerns. If you could provide additional details on areas where we can improve or any issues you encountered, it would be immensely helpful.

Our primary objective is the continual improvement of our services, and we genuinely value the role your insights play in guiding this process. If you're willing to share more information, we would love to hear from you to respond to the support email sent by one of our agents. We are eager to hear more about your experience and how we can further enhance our support to meet and exceed your expectations.

Thank you for choosing our app, and we hope to have the opportunity to address your concerns and improve your experience in the future.

January 26, 2024

Royal Ambience™
India
About 24 hours using the app
Trustify (Omega) replied January 30, 2024

Thank you for the 5-star rating! If you have any specific comments or if there's anything you'd like to share about your experience, feel free to let us know. We appreciate your support! 🌟💙🚀

January 31, 2024

Sonic Mart
United Kingdom
About 22 hours using the app
Trustify (Omega) replied February 2, 2024

Thank you for the 5-star rating! ⭐️ We truly appreciate your support and are delighted that you've had a positive experience. If there's anything else we can do for you, feel free to let us know. We're here to help! 😊🌟

March 15, 2024

INMYZOO
Germany
About 4 hours using the app
Trustify (Omega) replied March 17, 2024

🌟 Thank you so much for the stellar 5-star rating! We're thrilled that you're loving our Trustify app and finding it helpful for customizing reviews on your page. Your support means the world to us! If you ever have any questions or need further assistance, feel free to reach out. We're here to ensure your experience remains top-notch! 🚀 #FiveStarExperience #ThankYou