Reviews (283)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost revenue through effective abandoned cart recovery and personalized AI-driven SMS messaging. It's noted for its ease of use, automation features, and seamless Shopify integration. The responsive customer support and compliance with SMS regulations are also appreciated, alongside valuable real-time analytics that enhance customer interactions and sales.
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the best sms app by far, definitely my first choice when building a brand and cant forget about the customer service 10/10
We greatly appreciate the feedback!
- TxtCart Support
Glad i took the app. very simple not problematic and fast. I hope that will be able to continue to use it.
Hey thanks for the review we truly appreciate each and every one of them. If you have any further questions or needs, don't hesistate to reach out to our team!
- TxtCart ...
The app is not yet ready for UK market so cannot complete the set up or use. The expected launch date for UK keeps getting pushed back each month so all very frustrating and a total waste of time. Received an interesting email about our review too - but I'll leave shopify to deal with that......
We appreciate your feedback and regret to hear about the challenges you've faced with our app. I assure you that we take such matters seriously, and I would like to address ...
i thought you would help me find customers
Hi,
A bit confused at why this was left. This store installed 1 day ago, never reached out to support and randomly leave's a 1-star review regarding customer acquisiton.
We ...
Have never sold an item yet txt cart took $46 AUD from my bank. Will be cancelling today
Hi Ricky,
Reached out to you via email. Took a look at your account and you're correct no sales were made, however you were subscribed to our Starter Plan which carries a ...
I tried using this app. The canned messages are not working so well.
Would be great if we could customize them.
Love the idea!
Hi,
We hear your feedback and have noted it internally with our team. If there’s anything we can do to help improve your experience of results please don’t hesitate to reach ...
its ery good really liked the support, they gave me assistance, and helped me in whatever way possible, only their new update wasn't so good, the free plan only allows up to 20 reviews to be shown, no matter how many you have, but the plan basic works that is not that expensive as well, in the end you can copemsar really pay, in addition it has other functionalities, thank you for all the support
We’re glad you valued the support. However we don’t have any impact on reviews as we only handle sms marketing. Perhaps you’ve mixed it up with another app. We will though be ...
This app should be taken off of the Shopify app store for deceptive and false advertising. They will associate any sale that happens after they text the customer even if no link to cart or discount was sent. The texts that are sent to these abandoned checkouts are not human sounding and do not actually address what the customer asks most of the time. Nowhere under the plan information does it say ...
I'm sorry to hear about the challenges you've faced with our SMS app. We take your feedback seriously and want to address your concerns. We want to clarify that our intention ...
The text messaging system is not sent by real people as stated in their description. And if their are real people, they sure don't respond to my customers like they are real. When a customer says "no, I don't want additional information" and you send it anyways, that leaves a bad taste. ESPECIALLY, when that customer then leaves us a 1 star review. Never again. I uninstalled immediately.
On top ...
Jacob,
It hurts to see you resort to leaving a 1-star review on an app that you have not used since Feb 14th, without ever reaching out to our support team or ownership. You ...
New to this app and really excited to see how it goes! Customer service reps are ON POINT!!! Very helpful! The rates are also very affordable for small businesses.
We are equally excited to have you! Don't hesitate to reach out if we can further assist with any inquiries.
- Kyle from TxtCart