Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

This app is highly recommended for its customizable filters, such as color and size, which enhance the user experience, especially for stores with large catalogs. It provides a user-friendly system for sorting and filtering collections, and offers valuable analytics from search queries. Merchants appreciate the ability to create collection banners and merchandising rules. The app's live chat support is praised for its responsiveness and ability to customize tweaks for specific themes. It's adaptable to various store designs, not being theme-restricted.

January 14, 2024

AVOID AT ALL COSTS. This app will cause you nothing but stress.

I've changed prices today which are displaying on the product page only, but not the collection page. The app is now down and I cannot contact customer support, and had to cancel my entire campaign.

This is not the first issue we have had. We have published products which have not appeared on the website, and had to uninstall the app. Another time when a new product was published, it was displaying with no images and randomly a 404 redirect blog at the top of the page.

This review is to help other merchants to avoid this, as I promise you that you will experience nothing but issues and general slowdown/malfunction of your website.

boxmenswear
United Kingdom
Over 1 year using the app
⭐ SoBooster ⭐ replied March 1, 2024

We're deeply sorry for any inconvenience caused by the issue and the unavailability of our support at the time of your campaign. After careful investigation, we've identified that the root cause was a third-party service provider. We've since conducted a thorough audit of all our service providers to prevent such issues from recurring in the future. Additionally, we've implemented a robust disaster recovery plan to enhance the security and reliability of our app. Your satisfaction is our priority, and we're committed to resolving any outstanding concerns you may have.

January 26, 2024

Great app, main reason for this is the customer support. Always very quick and helpful when issues arise with app and adjusting certain things. If you have a large store with a need for very specific filters I highly suggest this app as it is easy to customise.

Big Ice Box
Ireland
7 months using the app
⭐ SoBooster ⭐ replied March 1, 2024

Thank you for the great review! We're glad you like our app and found our support helpful. It's great to know that our customization options have met your needs, especially for large stores with specific filtering requirements.

December 13, 2023

Awesome app for those who are looking for flexibility in making the product page look more user-friendly (color filters, size filters, the list goes on)

Also, can't beat their live chat customer support (extremely responsive and are able to resolve any troubleshooting issues in real time)

Overall, great experience for us, and not theme restricted either - HUGE KUDOS!!

Pet Fam
United States
About 1 month using the app
⭐ SoBooster ⭐ replied March 1, 2024

Thank you so much for your fantastic review. It's wonderful to know that our live chat support has been responsive and effective in resolving any issues you encounter in real time.

November 16, 2023

Terrible support, constant glitches every week. Chat support responds then disappears for hours. Tells you they resolved the glitch without every checking if it was actually fixed. Literally every time they tell you an issue is fixed a new part of the code breaks. Their app went down for 2 days a month ago breaking every collection page on our website. The app functionality is good WHEN it works. Do not recommend.

iEDM
United States
Over 1 year using the app
November 3, 2023

We have used this app for several months now with no issues at all. Their support is exceptional, especially for any design changes / modifications. 100& recommend.

Aluminium Warehouse
United Kingdom
Over 2 years using the app
⭐ SoBooster ⭐ replied March 1, 2024

We're so glad to hear that you've had a smooth experience with our app. Our support team is always happy to help. Thank you for recommending us!

November 16, 2023

An extremely useful app, not only it gives the possibility to filter everything in an easy way but their support service is always willing to help. I would recommend this app for everyone.

RELIEVE
Uruguay
16 days using the app
November 9, 2023

I have uninstalled this app but still subscription charges added on my monthly billing. Why It happened.

Stag Sports
Australia
2 months using the app
⭐ SoBooster ⭐ replied March 1, 2024

We're sorry to hear about the confusion with your billing. It's important to note that Shopify controls app billing through their API and platform. However, we understand your concern and will escalate this issue to Shopify to investigate further. They'll be able to review the charges and provide clarification on why they were incurred even after uninstalling the app.

October 2, 2023

If I could rate this developer 10 stars versus 5, I would. If you are working with sorting and filtering collections based on custom metafields - look no further, this is the app to go for. Here's why.....

Firsty, the App is the only one that makes sorting collections by custom metafield not only possible, but intuitive to set up and immediately working, including the possibility to override front-end default collection sort settings and set the order of default sort priorities. Wow.

Then you get into the business of these filtering apps all rendering their own collection-product template, which overrides your installed collection template and any customisations you've done in Liquid. Here's the 10 stars bit - firstly the filter template looks native without having to make a bunch of additional custom settings (believe me I've tried several other apps where this was a nightmare to get things looking "normal"). Secondly, the developers went out their way to create a Javascript render of my liquid customisations - which included a table rendering custom metafields, so the collection template looks exactly the way I developed it in Liquid. And all sorted in 24hrs.

And another major point - the filters look great out the box, and have a nice set of customisation features including colouration of the ranges and can handle custom metafields. Just all-'round brilliant product and support. Thank you.

Make Life Easier Technologies
United Kingdom
3 months using the app
November 13, 2023

Always impressed with how fast and helpful customer service is, highly recommend!!

Stomping Ground
Canada
26 days using the app
⭐ SoBooster ⭐ replied March 1, 2024

We're thrilled to hear that you've been consistently impressed with our speedy and helpful customer service. Your recommendation means a lot to us, and we're grateful for your support.

January 31, 2024

Awesome app with awesome support!

HAIRMONY
Greece
1 day using the app
⭐ SoBooster ⭐ replied March 1, 2024

We're delighted to receive your positive feedback. It's fantastic to hear that you're finding our app helpful and that our support team met your expectations.