Reviews (455)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing the shopping experience with intuitive sidebar filters, robust search options, and customizable filter menus. It supports complex tasks and integrates well with existing templates, handling large volumes of items efficiently. The support team is responsive and skilled in resolving code issues quickly. Merchants find the app user-friendly and effective in improving customer interaction and store functionality.
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We were reviewing the app expenses and noticed that we've been charged $89 USD per month, even though the most expensive plan listed on the Shopify store is $69.99! We don't understand why we've been overcharged, especially considering we have a website with only a few items. We find it very unfair that apps take advantage in this way.
Thank you for sharing your feedback with us. We sincerely apologize for any confusion regarding the billing and for any shortcomings in the support you received. It’s possible our staff misunderstood your question and didn’t provide the assistance you needed, and we deeply regret any frustration this may have caused.
Our app's pricing is based on the number of published products and the languages the store uses for product translation. Additionally, premium features such as displaying variants as separate products can also incur extra costs.
As the app is no longer installed on your store, we're unable to verify the exact combination of features that may have led to the additional charges beyond the basic plan. We truly regret any inconvenience this may have caused.
Es la mejor aplicación que tengo en mi tienda, ya que me permite usar filtros personalizados para cada colección, mejora los resultados de las búsquedas, etc. Aparte el soporte técnico es impresionantemente bueno, te ayudan en todo via chat, de forma rápida y efectiva.
¡Gracias por tu increíble reseña! Nos alegra mucho saber que nuestra aplicación te está ayudando a mejorar los filtros y resultados de búsqueda en tu tienda. Siempre nos esforzamos por superar las expectativas de nuestros clientes. Son comentarios como el suyo los que nos motivan a seguir trabajando duro y brindando excelentes experiencias a los clientes.
I was very pleased with the service they provided.
Thank you so much for your kind words! We're happy to hear you were pleased with our service. It truly means a lot to us, and we’ll keep working hard to provide the best possible experience for you and all our users.
The free version of the APP works pretty good and the customer care works really well! They helped me a lot!
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app features and that our customer care team was able to assist you effectively. Your satisfaction means the world to us, and we’re always here to support you whenever needed.
This app has everything we need for filtering/search. Customer support always helps out with whatever questions we have and they respond quickly.
Thank you so much for your kind words! We're delighted to know our app meets your needs and enhances your site's search functionality. It's wonderful to hear that our support team has been responsive and helpful. Your encouraging words mean a lot to us and inspire us to keep delivering exceptional service. We're always here to support you and ensure you have the best experience possible!
Dear Sobooster team,
I truly appreciate the patience, professionalism, and knowledge you brought to resolving my issue. On a single request you completely changed the filter layout. That is super and the best supporter!!
Thank you so much for your kind words! We’re thrilled to hear that you appreciated our team's dedication to resolving your issue. It’s always our goal to provide prompt, professional, and effective support, and we're delighted that we could meet your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks again for your support.
customer service is very helpful, we made the mistake of moving to shopify's search and discovery app never again!
Thank you for your kind words! Providing great value and excellent service are at the core of what we do, and we're delighted that you are pleased with our customer service.
Vi har gode oplevelser med AI Search & Produkt Filter. De har en god support, som normalvis svarer inden for 24 timer og kan løse stort set alle problemer!
Tusind tak for din venlige feedback! Det glæder os at høre, at du har haft en god oplevelse med vores app. Hurtig og effektiv support er en topprioritet for os, så det betyder meget at vide, at vi har levet op til dine forventninger. Vi sætter virkelig pris på din feedback.
if you take decision to uninstall this app it will affect your theme coding badly and make your pages reload itself
We apologize for any inconvenience you’ve experienced. Our app includes a "Theme Revert" feature designed to automatically remove all app-related code from your theme. It’s essential to use this feature before uninstalling the app, as once the app is removed, it no longer has access to your store and cannot clean up any remaining code.
If the "Theme Revert" feature isn’t used before uninstalling, your store will default back to the original collection and search template. We also provide live chat and email support for any assistance you may need, with our team typically responding very promptly.
After checking your live theme, we did not find any code related to our app. Please let us know if there’s anything more we can do to assist you.
Le support est incroyablement réactif, j'ai toujours la même personne, et tout mes problèmes sont résolus dans l'heure ! Je recommande l'appli en plus de son support.
Merci beaucoup pour votre superbe retour! Nous sommes ravis d’apprendre que notre support vous satisfait pleinement et que nous avons pu résoudre vos problèmes rapidement. Notre équipe s’efforce d’assurer un accompagnement personnalisé et efficace, et c’est toujours un plaisir de recevoir des retours comme le vôtre. Merci encore de recommander notre application!