Reviews (577)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced search and product filtering capabilities, especially useful for stores with extensive inventories. It features metafield filtering, customizable filters, and integrates smoothly with Shopify themes and external apps. The app is praised for handling complex customizations and providing valuable analytics on product performance and customer preferences. Its user-friendly performance and responsive support team, skilled in quick technical adjustments, enhance both merchant and customer experiences.

May 28, 2024

It is an virus. If you delete the app. It slows down your store loading. Yours products will not load.

Shiv Electricals
India
27 days using the app
⭐ SoBooster ⭐ replied May 30, 2024

Thank you for your feedback. We're sorry to hear about your experience. Our app has a "Theme Revert" feature to automatically remove all app-related codes from your theme. It's important to use this feature before uninstalling the app because once the app is deleted, it can no longer access your store to clean up the code.

If the "Theme Revert" is not used prior to uninstallation, the store will use the original collection and search template. We also offer live chat and email support for any assistance you might need and typically respond almost immediately. Unfortunately, we couldn't find any record of an email or support request from your store regarding this issue.

Please reach out to our support team via email, and we’ll be more than happy to help resolve this for you.

January 26, 2024

Great app, main reason for this is the customer support. Always very quick and helpful when issues arise with app and adjusting certain things. If you have a large store with a need for very specific filters I highly suggest this app as it is easy to customise.

Big Ice Box
Ireland
7 months using the app
⭐ SoBooster ⭐ replied March 1, 2024

Thank you for the great review! We're glad you like our app and found our support helpful. It's great to know that our customization options have met your needs, especially for large stores with specific filtering requirements.

April 16, 2024

Looks great and working like i need it to. Support was on it with answers!

puppupgo
United States
5 months using the app
⭐ SoBooster ⭐ replied April 23, 2024

Thank you so much for your positive feedback. We're thrilled to hear that it works well for you and that our support team was able to assist you effectively.

January 14, 2024

AVOID AT ALL COSTS. This app will cause you nothing but stress.

I've changed prices today which are displaying on the product page only, but not the collection page. The app is now down and I cannot contact customer support, and had to cancel my entire campaign.

This is not the first issue we have had. We have published products which have not appeared on the website, and had to uninstall the app. Another time when a new product was published, it was displaying with no images and randomly a 404 redirect blog at the top of the page.

This review is to help other merchants to avoid this, as I promise you that you will experience nothing but issues and general slowdown/malfunction of your website.

boxmenswear
United Kingdom
Over 1 year using the app
⭐ SoBooster ⭐ replied March 1, 2024

We're deeply sorry for any inconvenience caused by the issue and the unavailability of our support at the time of your campaign. After careful investigation, we've identified that the root cause was a third-party service provider. We've since conducted a thorough audit of all our service providers to prevent such issues from recurring in the future. Additionally, we've implemented a robust disaster recovery plan to enhance the security and reliability of our app. Your satisfaction is our priority, and we're committed to resolving any outstanding concerns you may have.

December 13, 2023

Awesome app for those who are looking for flexibility in making the product page look more user-friendly (color filters, size filters, the list goes on)

Also, can't beat their live chat customer support (extremely responsive and are able to resolve any troubleshooting issues in real time)

Overall, great experience for us, and not theme restricted either - HUGE KUDOS!!

Pet Fam
United States
About 1 month using the app
⭐ SoBooster ⭐ replied March 1, 2024

Thank you so much for your fantastic review. It's wonderful to know that our live chat support has been responsive and effective in resolving any issues you encounter in real time.

February 5, 2024

Just and Amazing app, and the support is even better, Always there to help with anything.

The Territory Ahead
United States
About 1 year using the app
⭐ SoBooster ⭐ replied March 1, 2024

Thank you so much for your kind words and positive feedback! We're happy to hear that you're enjoying our app and that our support team has been able to assist you effectively.

April 23, 2024

Just finished building my site and received incredible support through the process to get it working exactly the way I needed it. Beyond grateful for their team and glad they stand by their product!

My Store
United States
2 days using the app
⭐ SoBooster ⭐ replied April 29, 2024

We're happy that you had a positive experience with our product and service. Thanks for your trust and we look forward to continuing to work with you.

November 16, 2023

Terrible support, constant glitches every week. Chat support responds then disappears for hours. Tells you they resolved the glitch without every checking if it was actually fixed. Literally every time they tell you an issue is fixed a new part of the code breaks. Their app went down for 2 days a month ago breaking every collection page on our website. The app functionality is good WHEN it works. Do not recommend.

iEDM
United States
Almost 2 years using the app
July 12, 2024

app molto completa e semplice , assistenza veramente top

Centromotoriturbo
Italy
About 1 hour using the app
⭐ SoBooster ⭐ replied July 16, 2024

Grazie mille per la tua recensione. Siamo felici che trovi l'app semplice da usare. La tua soddisfazione è importante per noi e siamo sempre qui per offrirti la massima assistenza.

Edited March 31, 2024

WOW this app is amazing! So easy to navigate and create new filters, litterly no other app on the whole app store works this good and i have tried like 20 diffrent ones, the support is amazing and they are very kind and understanding. My store is really depentant on this app and im so thankfull that it exists! GREAT APP

LurSaker
Sweden
20 days using the app
⭐ SoBooster ⭐ replied March 29, 2024

We sincerely apologize for any confusion it may have caused. Our goal is to be transparent about our pricing while offering a range of options to fit different needs.

The free plan is designed to cater to specific use cases, including Dormant Stores, Partner Test Stores, and Affiliate/Developer Stores, as a way to explore the app's functionalities without any initial investment.

For businesses ready to leverage the full power of our app, our paid plan reflects the value, continuous updates, extensive support, and new features we regularly introduce to enhance your experience.