Reviews (455)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the shopping experience with intuitive sidebar filters, robust search options, and customizable filter menus. It supports complex tasks and integrates well with existing templates, handling large volumes of items efficiently. The support team is responsive and skilled in resolving code issues quickly. Merchants find the app user-friendly and effective in improving customer interaction and store functionality.

Edited February 13, 2025

"There are more than a few search apps to choose from, but what sets this app apart is the excellent responsive customer service. No issue, big or small, is a problem for their help desk." We write this review over three years ago, and since then, our opinion hasn't changed. I am not sure if there are better apps out there, there might be. But we have not been looking for one main reason: amazing responsive customer service.

URevolution
United States
About 4 years using the app
Edited January 29, 2025

Update: Nancy even helped me troubleshoot for bug outside their scope as a gesture, I am very appreciative for all that they've done for us!

Old: Very good customer support that helps you set up and even customize! Try them out!!!!!!!!!!!!!!!!!!!!!!!!!!!

Dahing Plants
United States
Over 3 years using the app
May 30, 2024

The sobooster team has been super helpful going above and beyond to help find unique solutions to unique problems that the app is not designed for. Rather than telling me "our app can't do that" they chose to work hard to make the app do what it couldn't! A+ for customer service!

Store Supplies
United States
Almost 3 years using the app
⭐ SoBooster ⭐ replied June 5, 2024

Thank you so much for your fantastic review. We're delighted to hear that our team has been able to find a workaround to meet your needs. Your kind words about our customer service mean a lot to us. We believe in working hard to help our clients succeed.

September 16, 2024

For my unique situation they are alil expensive BUT AMAZING as i have 5 products under 1 design due to an art store but they offered me a discount to help with the cost but non the less they where amazin service and great price for normal stores

Skyvinity
United States
25 days using the app
⭐ SoBooster ⭐ replied September 19, 2024

Thank you so much for your feedback! We believe in delivering great value, and our goal is to provide a high-quality app along with top-notch service that makes your investment worthwhile. Your satisfaction means a lot to us, and we truly appreciate your trust in choosing our app.

Edited September 4, 2024

4/9/2024 - Time for another update. I just updated my theme and had some integration issues. The team were great and promptly resolved all of my issues quickly and without a second thought. There were even some settings in the theme that were changed and they picked up those changes at the same time. Awesome app and awesome support. It's great to see such a high quality app and team and we're loving being able to work with them for so long.

14/11/2023 - I had to come back and update my review. If I could give a rating higher than 5 start, I would. The team at SoBooster are awesome. I have asked for some very specific things to be changed for my site and they have always accommodated. There isn't another plugin that compares to this in terms of functionality, performance and any other measure. If you want a filter plugin, this is your best option.

Original review
"Hands down, the best filter/search app and an amazing team to back it up.
I wanted to add a color filter to my website and allow my products to have multiple colors without needing variants set up. I tried a number of other plugins before I found these guys and nothing was easy and none of them really hit the mark.
The team at SoBooster answered my questions super quick and when my preferred quick view plugin didn't work with their collection page, they said "no worries, send us some details and we'll fix it for you". Within 24hrs it worked perfectly. I highly recommend this app and this company. Very professional, helpful and good at what they do."

Outlinedau
Australia
Over 2 years using the app
December 17, 2024

excellent customer service

LOBSTER MINI
Colombia
About 1 month using the app
⭐ SoBooster ⭐ replied December 18, 2024

Thank you for your kind words! Our team is committed to providing quick and efficient support to ensure your experience with our app is seamless. We're thrilled to hear that any concerns were addressed promptly. Your satisfaction means the world to us, and we truly appreciate your support.

May 31, 2024

This app has been great in creating an advanced search for our customers to find what they are looking for. Support is very responsive and quick solutions are provided

We display 1000s of items and it handles the indexing of items well
Would definitely recommend this app if your looking for a high quality search function

PartsOnline
Canada
About 2 years using the app
⭐ SoBooster ⭐ replied June 4, 2024

Thank you so much for your positive review. It's great to know that our product and service has met your expectations. Managing and indexing thousands of items can be challenging, and we're glad our app is handling it well for you. Your recommendation means a lot to us. We're committed to continuously improving and providing a higher quality search function for all our users.

October 9, 2024

Great team! Great app! Great service!

Sordent
Netherlands
Over 2 years using the app
⭐ SoBooster ⭐ replied October 13, 2024

Thank you so much for the wonderful review! We are truly delighted to hear that you're enjoying the app and that our team has been able to provide you with quick support. Your satisfaction is our top priority, and we’re committed to continuing to deliver the best product and service possible.

May 16, 2024

Nancy helped me get the search pop up suggestion window in the correct position and the team is always so helpful with questions I have about the app. I love this app because there are also very insightful analytics and it helps us understand what products are doing well and what we can improve on for the overall UX.

U Brands
United States
About 1 year using the app
⭐ SoBooster ⭐ replied May 20, 2024

Thank you so much for your kind words. We're happy to hear that our support team has been so helpful. It's great to know that our app helps you improve the overall user experience. Your feedback motivates us to continue providing excellent support and enhancing our product features.

September 17, 2024

Customer support is fantastic!

AreYouGame.com
United States
Over 3 years using the app
⭐ SoBooster ⭐ replied September 19, 2024

Thank you so much for your wonderful feedback! We’re thrilled to hear that you were pleased with our customer support. We always strive to provide the best possible service, and your kind words motivate us to keep delivering the same level of excellence. If you ever need further assistance, don’t hesitate to reach out.