Reviews (455)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing the shopping experience with intuitive sidebar filters, robust search options, and customizable filter menus. It supports complex tasks and integrates well with existing templates, handling large volumes of items efficiently. The support team is responsive and skilled in resolving code issues quickly. Merchants find the app user-friendly and effective in improving customer interaction and store functionality.
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I am updating my October 2023 review in May 2024, with further positive feedback (as can't submit multiple reviews).
Following on from the previous brilliant work by the team last October 2023, helping us to stylize the collection /filter pages (we have a lot of info to display), we'd found that that the format wasn't working well for mobile users. I sent the team a mock-up diagram of how I would like the content to display, including the need to embed information pulled from external apps/plugins. Literally 24 hours later, the team had rendered the changes, fixed the formatting, fully tested and deployed working. WOW!!
We are in start-up mode and despite offering to pay towards development fees, the team did the work free of charge - pro-bono to help get us up and running.
I have spent much time researching different Shopify filter and search options - this solution stands head and shoulders above others on flexibility, performance, features, metafield use, price and just brilliant support.
Businesses at our stage of growth depend on suppliers being flexible and responsive and we will look to keep good relationships with the team as we grow and continue to utilise their apps and services wherever possible. A big thank you! :) :) :)
ORIGINAL REVIEW - October 2023:-
If I could rate this developer 10 stars versus 5, I would. If you are working with sorting and filtering collections based on custom metafields - look no further, this is the app to go for. Here's why.....
Firsty, the App is the only one that makes sorting collections by custom metafield not only possible, but intuitive to set up and immediately working, including the possibility to override front-end default collection sort settings and set the order of default sort priorities. Wow.
Then you get into the business of these filtering apps all rendering their own collection-product template, which overrides your installed collection template and any customisations you've done in Liquid. Here's the 10 stars bit - firstly the filter template looks native without having to make a bunch of additional custom settings (believe me I've tried several other apps where this was a nightmare to get things looking "normal"). Secondly, the developers went out their way to create a Javascript render of my liquid customisations - which included a table rendering custom metafields, so the collection template looks exactly the way I developed it in Liquid. And all sorted in 24hrs.
And another major point - the filters look great out the box, and have a nice set of customisation features including colouration of the ranges and can handle custom metafields. Just all-'round brilliant product and support. Thank you.
Unglaublich. Die App hält keinen Traffic aus, und die Produkte werden dadurch nicht geladen! Mehrere Millionen durch diese App verloren! Diese App sollte verboten werden!
Thank you for sharing your feedback. We sincerely apologize for the issues you experienced. After a thorough investigation, we discovered that the problem was not caused by our app. Instead, it was due to a theme code deployment that affected only the live theme. This deployment inadvertently modified our app's JavaScript, leading to the issues you encountered.
Our development team worked diligently to resolve the problem as quickly as possible. We want to assure you that our app is designed to handle a large number of requests per day without any issues.
For future deployments, we recommend excluding all our app files when you are using theme kits tools for code deployment. We understand the frustration this situation caused and appreciate your feedback.
Thank you for your understanding and patience.
This app is terrific and incredibly user-friendly. It's excellent for filtering, merchandising, and a variety of other tasks. Their customer support is prompt and efficient, always quick to help resolve any issues or customize features beyond the standard code.
Thank you for your kind words. We're delighted to hear that you enjoy our app. Our commitment is to consistently build and deliver a high-quality, functional, and user-friendly app that meets our clients' needs. Your satisfaction is our top priority, and we will keep striving for excellence in our products and services.
Not only did this app not do what I want, following the removal steps doesn't work either. This horrible app is a complete waste of time.
Thank you for your feedback. We're sorry to hear about your experience. Our app includes a "Theme Revert" feature designed to automatically remove all app-related code from your theme. It’s crucial to use this feature before uninstalling the app because once the app is deleted, it loses access to your store, preventing it from cleaning up the code.
If the "Theme Revert" feature isn’t used prior to uninstalling, your store will default to the original collection and search template. We also offer live chat and email support for any assistance you may need, and our team typically responds almost immediately.
Please let us know how we can further assist you.
Great support! We are very happy!
Thank you so much for your review. We're delighted to hear you've been enjoying the support and service. We strive to provide exceptional support to all our customers, and it is truly rewarding to hear that our team exceeded your expectations. If you have any further assistance, we are always happy to help.
Gorgeous customer support. very friendly
Thank you for your kind words. We're pleased to provide you with a quick response and friendly customer service to ensure the best experience. Your satisfaction is our top priority and your encouragement will enable us to move forward.
Definitely quicker and more attentive support than other search apps
Integration with other apps is perfect
Would be nice if products displayed in the instant search widget could also be labelled as sold out or on sale
Thank you for your valuable feedback. We're glad to hear that you're pleased with our support and the seamless integration with other apps. Regarding your suggestion to label products as sold out or on sale in the instant search widget, we're happy to inform you that our developer can customize this feature for you. Please contact our support team via live chat or email, and we'll be more than happy to assist you with this customization.
2024 update: We've been using this for several years now. Support has always been excellent. The system is very flexible and allows us to have a range of filters for all the different types of product we sell.
I was looking for an app to replace an older filter we've had in place for years. I wanted a system that allowed:
1. instant search
2. multi-select in filters (e.g small + medium)
3. different filters for different product groups Our website has a lot of different product categories and most filter solutions only allow the same filters for all products, which just doesn't work for us. The solution also had to be quick. Sobooster were very helpful with installing it. It didn't take too long to learn and the more I used it the more I found they had all our requirements covered. You can base filters on tags, which is mostly what we use for flexibility. The tag name, or suffix, can be the filter option. We have been using this for a year now and it is a key component of our website. Support is excellent. Highly recommended!
Works like a charm. Support was very fast and helpful solving an issue I couldn't figure out myself. Was expecting to receive help in 24-48 hours, however support helped me out in less then 2 hours. Perfect, absolutely recommend this tool.
In past year I have asked many customization with support team and they did as per requirement. This year I asked one more thing with them to add an additional metafield in search suggestion and they did in hardly 10 minutes. I am really happy with the app and support team
Thank you so much for your glowing review! We're thrilled to hear that you've had such positive experiences with our support team and that we were able to quickly fulfill your customization request.