Reviews (570)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the shopping experience with advanced search and filtering capabilities, especially useful for large inventories. It features a user-friendly design, robust search options, and customizable filters that integrate seamlessly with Shopify themes. The app is noted for its reliability and speed, maintaining website performance under heavy use. Customer support is particularly praised, with merchants appreciating the responsive real-time chat support and standout assistance from team members like Nancy.

September 11, 2024

Not only is this a superb App, but the support is outstanding. Tan replied to my messages with lightning speed and was able to resolve my issues instantly. I have used other similar apps before, but this one covers all bases and does it superbly. It is highly recommended.

Next-Gen Ranger UK
United Kingdom
About 1 hour using the app
⭐ SoBooster ⭐ replied September 13, 2024

Thank you so much for your amazing review! We're truly happy to hear that our app has been working well for your store, and that our support team has been able to assist you in a timely manner. We aim to provide the best product and service to our customers, and your feedback reassures us that we're on the right track.

September 3, 2024

Great support! We are very happy!

deli.cards
Germany
11 days using the app
⭐ SoBooster ⭐ replied September 4, 2024

Thank you so much for your review. We're delighted to hear you've been enjoying the support and service. We strive to provide exceptional support to all our customers, and it is truly rewarding to hear that our team exceeded your expectations. If you have any further assistance, we are always happy to help.

August 15, 2024

Gorgeous customer support. very friendly

PARADUXE
United Arab Emirates
4 days using the app
⭐ SoBooster ⭐ replied August 19, 2024

Thank you for your kind words. We're pleased to provide you with a quick response and friendly customer service to ensure the best experience. Your satisfaction is our top priority and your encouragement will enable us to move forward.

October 1, 2024

Excellent customer service!

Kim et Joe
Canada
2 days using the app
⭐ SoBooster ⭐ replied October 3, 2024

Thank you for your 5-star review! We’re delighted to hear that our customer support team was able to assist you quickly. Your satisfaction is our priority, and your positive feedback motivates us to keep providing top-notch products and service.

August 19, 2024

Not only did this app not do what I want, following the removal steps doesn't work either. This horrible app is a complete waste of time.

SSC Wholesale
United States
35 minutes using the app
⭐ SoBooster ⭐ replied August 21, 2024

Thank you for your feedback. We're sorry to hear about your experience. Our app includes a "Theme Revert" feature designed to automatically remove all app-related code from your theme. It’s crucial to use this feature before uninstalling the app because once the app is deleted, it loses access to your store, preventing it from cleaning up the code.

If the "Theme Revert" feature isn’t used prior to uninstalling, your store will default to the original collection and search template. We also offer live chat and email support for any assistance you may need, and our team typically responds almost immediately.

Please let us know how we can further assist you.

September 22, 2024

DO NOT INSTALL THIS APP. My theme is now messed up.

K9 Bros ★ Gourmet Magic ★ Bubble Science
United States
9 minutes using the app
⭐ SoBooster ⭐ replied September 24, 2024

We're very sorry to hear about your experience. Our app is designed to be compatible with almost all Shopify themes, and it preserves the original collection template. Please note that our app only works on the theme it is set up without impacting other themes in your store.

We always recommend duplicating your live theme and setting up our app on the duplicated version. Our developers can easily address any theme styling issues, and we’re happy to assist. Unfortunately, we couldn't find any support requests from you about this issue. Please contact us via live chat or email, and we'll work quickly to resolve this for you.

June 27, 2024

I really appreciate the customer service with this app. Anytime I've had an issue, they've helped me to fix it right away.

Japan Objects Store
Japan
Over 2 years using the app
⭐ SoBooster ⭐ replied July 1, 2024

Thank you for your wonderful feedback. Your satisfaction is important to us, and we're glad to hear that our customer service team has been able to assist you promptly.

July 16, 2024

Great app and above all great service!

Brands4kids Outlet
Belgium
2 months using the app
⭐ SoBooster ⭐ replied July 17, 2024

Thank you so much for your positive feedback. We're happy to hear that you enjoyed our app and appreciated our service. Your support means a lot to us and keeps us striving to improve even more.

June 21, 2024

good apps and fast response of customer service

Lois Hill Jewelry
United States
10 months using the app
⭐ SoBooster ⭐ replied June 24, 2024

Thank you for your positive feedback. Our team has worked diligently to ensure that the app is user-friendly, efficient, and packed with features that cater to your needs. Your satisfaction is our top priority, and we continuously strive to improve our product and services.

July 5, 2024

This app is terrific and incredibly user-friendly. It's excellent for filtering, merchandising, and a variety of other tasks. Their customer support is prompt and efficient, always quick to help resolve any issues or customize features beyond the standard code.

Panatime Watch Bands
United States
About 2 months using the app
⭐ SoBooster ⭐ replied July 7, 2024

Thank you for your kind words. We're delighted to hear that you enjoy our app. Our commitment is to consistently build and deliver a high-quality, functional, and user-friendly app that meets our clients' needs. Your satisfaction is our top priority, and we will keep striving for excellence in our products and services.