LaunchX ‑ Under Construction

LaunchX ‑ Under Construction

Reviews (182)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of setting up "Coming Soon" or "Under Construction" pages, highlighting its user-friendly interface and customization options that align with their brand identity. Key features include email integration with platforms like Klaviyo and social media connectivity, which help in engaging visitors and collecting leads. The customer support is noted for being responsive and effective in resolving issues and assisting with app functionalities. Recent improvements in loading speeds have also enhanced the user experience, making it a valuable tool for businesses during site updates or launches.

October 30, 2016

Doesn't work correctly. The editor does not update and the countdown says NaN.

2chixandabarn
United States
3 days using the app
Identixweb Limited replied April 13, 2019

Hey,

Please try our app again, we had made some changes and the feature is also updated.

February 1, 2017

The app is really slow. It can takes 15 secondes for my site to load. You cannot erase the apps in rent on the top and it's impossible to translate anything (I have a store in french).

Tout Au Feminin
Canada
2 days using the app
Identixweb Limited replied April 13, 2019

Hey there,

Sorry to hear about that.

We had improved the loading speed for this app. Maybe, this time it loads faster than before for you. We hope you will try our app again and give us your feedback.

January 21, 2020

Very usefull! nice customer service and very quick to help. The template's are very descent and easy to use.

SecondWayShop
Netherlands
About 2 hours using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

December 14, 2022

very poor experience. There are a lot of technical flaws in this app. Its a good idea but the execution is terrible. This is something that should take 5 minutes. I have been troubleshooting for about 30 mins now.

Kori
United States
1 day using the app
Identixweb Limited replied December 15, 2022

Hello 👋🏻 there, Can you please let me know what technical challenges you faced while settings up the app so I could go over and suggest you solutions? I also tried to look for the conversations with you regarding the support but didn't find any thread with you. I request you contact our support team regarding the setup using the following details.
Email: support@identixweb.com
Schedule a call: https://calendly.com/manoj-prajapati/30min
Also, our app is providing live chat support where you can chat with our support for getting a quick answer to your question. You can see the live chat bubble at the bottom right side inside the app.

July 5, 2017

Couldn't get it to work and the App support wouldn't reply to my messages for assistance. Shopify assistance couldn't work out why it didn't work either.

Salti Australia
Australia
1 day using the app
Identixweb Limited replied April 12, 2019

Hi there,

Sorry to hear about that.

We normally reply to all users when we are online. Or else we respond to the email/tickets within 24 hours. In the weekend case, we are taking a long time (48 hours) for the response.

November 20, 2019

Easy to set up and works great, Very handy and really is to set up. All the options you need. The support team is very positive and fast response. I really like it so far.

near me shopping store
India
About 2 hours using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

June 28, 2017

App is horrible. If you plan on having any kind of customization to your landing page do not get this.

Myoflow
United States
1 day using the app
Identixweb Limited replied April 12, 2019

Hi there,

I'm not sure what customization you're talking about. But yeah, it doesn't allow you to do any coding customization due to some security reason.

September 1, 2018

We bought this cool app when needed to put our store under construction mode. It worked as it was expected to.
Absolute useful and the integration in the Store is easy. Works very well.

Cha Chingstore
Vietnam
About 2 hours using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

May 19, 2018

The app save the text style in one way and publish in a different way.
Randomly set background size and focus.
Wasted a LONG day trying to set the coming soon page up and no luck.

Rhaika London
United Kingdom
1 day using the app
Identixweb Limited replied April 12, 2019

Hi there,

Sorry to hear about that.

We had improved some features in our app. If you don't mind, can you please spend some little time to have a look at it? We had tried to make it user-friendly.

November 12, 2016

SO easy to use. Easy to customize. Looks gorgeous and professional. Outstanding support.

Wiseelement
United States
About 1 hour using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.