LaunchX ‑ Under Construction

LaunchX ‑ Under Construction

Reviews (182)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of setting up "Coming Soon" or "Under Construction" pages, highlighting its user-friendly interface and customization options that align with their brand identity. Key features include email integration with platforms like Klaviyo and social media connectivity, which help in engaging visitors and collecting leads. The customer support is noted for being responsive and effective in resolving issues and assisting with app functionalities. Recent improvements in loading speeds have also enhanced the user experience, making it a valuable tool for businesses during site updates or launches.

July 12, 2024

Amazingly quick reply, Hemadri was extremely helpful and quick to solve my issue with API!

Esana
Portugal
2 days using the app
Identixweb Limited replied July 17, 2024

Thank you for your review! We're delighted to hear that Hemadri was extremely helpful and quick in resolving your API issue. If you need any further assistance, don't hesitate to reach out. We're here to help!

July 11, 2024

Amazing product Wonderful customer service, solve our problem in seconds!OMG and it's FREE!

UnifyDrive
United States
1 day using the app
Identixweb Limited replied July 17, 2024

Thank you for your amazing review! We're thrilled to hear that you love our product and had a wonderful experience with our customer service. We're glad we could solve your problem quickly. If you need any further assistance, we're here to help!

Edited July 30, 2024

UPDATE:

I am writing to update my previous review, as the wonderful team (especially Manoj Prajapati) reached out to me to offer to assist in rectifying a few key issues I had mentioned below. Not only did they diligently and patiently work with me via email over numerous weeks while being highly responsive and helpful in al matters I wanted to address, but I'm very pleased to say that they were able to update the speed of loading and also tweak various things in the layout for me, and I am now very pleased with the result of all of their support and hard work.

I am extremely grateful to them and Manoj for their generous help in getting my landing page ready and I am delighted with the result.

If you have any issues, do not hesitate to reach out to them, it is the best customer service experience I have had in a very long time, if not ever!

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I really wanted this app to work, but unfortunately there is one major problem: when you create your app landing page and sync it to your Shopify store, when you visit your store URL, the page does not load right away.

Furthermore, the initial page you see is the Shopify default 'password page' and only after a few seconds are you rerouted to a different URL where the app landing page becomes visible. So basically you see a different page first before the rerouting happens.

The URL also mentions /app/under-construction (surely the word 'app' should not appear), and there is an unacceptable time lag before the final desired landing page appears to people.

I had a lovely page ready to use but as a professional store owner, I and many will need the 'coming soon' landing page to show up quickly and under the actual store URL alone.

Extremely disappointing and I wasted hours working on the page and then also with customer service (who were helpful but ultimately said this is how their app works).... it's just not an adequate set-up for people who want a professional result.

Contra Kids Mutiny
United States
About 1 month using the app
Identixweb Limited replied June 10, 2024

We apologize for the inconvenience you experienced. Your feedback is valuable to us. We understand your need for a quick and professional result, and we're committed to addressing these concerns.
We have checked, and we didn't receive any concerns from your end. I kindly request you to reinstall the app so we can assist you with the setup over a call.
Thank you for bringing this to our attention. If you have any further questions or feedback, please don't hesitate to reach out to us.

August 21, 2024

Good

Barhain Travellers
Bahrain
4 days using the app
Identixweb Limited replied August 27, 2024

Thank you for your feedback!
If you have any suggestions or need assistance, feel free to reach out.

May 14, 2024

App works great, very smooth to implement and customize and customer support is very quick in responding and getting things resolved!

My Store
Canada
20 days using the app
Identixweb Limited replied May 17, 2024

Thank you for your fantastic review! We're thrilled to hear that our app works smoothly for you and that you found it easy to implement and customize. It's great to know that our customer support team was quick to respond and resolve any issues you encountered. If you ever need further assistance, don't hesitate to reach out!

March 19, 2024

A simple and easy way to create a comming soon, or under construction page. It was exactly what I needed while I updated my site from an old theme to a new.

Daily Ritual Boutique
United States
5 months using the app
Identixweb Limited replied April 29, 2024

We're thrilled to hear that our coming soon/under construction page feature was exactly what you needed during your site update! Thank you for choosing our platform to simplify the process. If you have any questions or need further assistance, feel free to reach out. We're here to help!

September 14, 2024

Está muy bien para crear una página login sin embargo es muy básica. Es la indicada si quieres algo sencillo de implementar.

Dreams Swimwear & Beachwear
Mexico
6 days using the app
Identixweb Limited replied September 16, 2024

Thank you for your feedback! We're glad you find the app useful for creating a login page.
We appreciate your input on its simplicity, and we’re here if you need any help or additional features in the future.

March 25, 2024

I was able to talk with support and they were able to help me with my issues. They took their time to show me how to navigate the app and were patient through the whole process.

Club 84 Apparel
United States
4 months using the app
Identixweb Limited replied April 29, 2024

We're glad to hear that our support team could assist you effectively and patiently guide you through navigating the app. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help whenever you need us.

November 19, 2023

Worked and looked great while we needed it! Even offered an option to access the site with a password which we needed. Highly recommend!

Running With Wolves
United States
6 months using the app
Identixweb Limited replied December 28, 2023

Thanks for your positive feedback!
Delighted to hear our app met your needs. Your recommendation is much appreciated!

July 3, 2024

great app

Hunter’s Powersports
United States
26 days using the app
Identixweb Limited replied July 9, 2024

Thank you for your positive feedback! We're glad you're enjoying the app! If you have any suggestions or need assistance, feel free to let us know.