Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

May 6, 2016

The Shopify email templates are so dry and basic. They just don't match the vibrancy and color of our brand. With Spently, we can make sure that our customers have a branded experience, not only on our website, but in their inboxes as well!

Black Lotus Jewelry
United States
7 months using the app
May 4, 2018

I have not been using this app very long on both of my shopify sites, but the short time i have been working with it has already made a difference. The level of care and support I have received has been nothing short of astounding - im looking at you, Armando! Thank you for your help, knowledge and patience. Ill say it again - this app is pure genius! As ecom sites, the only "real" store front we have are homepages and - believe it or not - emails. Spently has helped us bring our storefront style and feel to every email we send and it has proven to really take us to the next level. We feel super professional, fun and put together now. Thanks again! You guys rock!

Magnolia Usa
United States
7 months using the app
October 7, 2016

Loving it! We'll still getting the hang of all the features but are really happy with Spently. It's easy to use and the emails look great!

Milkface Nursingwear Inc
Canada
7 months using the app
Edited November 13, 2018

SeriousCountrySports.com - we are delighted with the functionality of Spently. Highly recommended for Abandoned Baskets and Follow-up email campaigns.

Serious Country Sports US
United Kingdom
6 months using the app
September 3, 2021

The Spently app is great, very easy to use, but for us Tina had a major contribution! She was very prompt and attentive, she solved any request in the shortest time - even the customization requests were solved in the shortest time, although it requires more investigation. :)

Bijuterii FIG
Romania
6 months using the app
June 12, 2019

Great App! A must have for any store! Helped me reach out to people I could have not reached by myself!

West Coast Shades
United States
6 months using the app
August 24, 2020

great app for increasing sales. Well worth the investment ROI is insanely high already. They have a Great team helps our team very much.

Hatch Poultry Farms, LLC
United States
6 months using the app
May 30, 2019

I am so happy with the customer service I received, this app is great for anyone who needs to setup email workflows but needs a good starting point. The templates are clean and can be used out of the box and customizing the look and feel is very quick and easy.

Scout and Poppy
United States
6 months using the app
April 22, 2020

I really love this app. The support we received from the Spently team is over and beyond 10 stars. This app is a must for every store owner to ensure that they have branded, professional email notifications going out to their customers that will help them generate more income. The only thing I wish I could do is manually send an email notification from the app to a customer in the event that one was not sent via the shopify trigger. Overall an excellent app, with exceptional customer service!!

SmartGismos
United States
6 months using the app
UpOrder replied April 23, 2020

Thanks for the great review! Depending on the email notification type, there are some manual ways to trigger these within your Shopify Admin. Message us in the app or at support@spentlyhq.com and we can point you in the right direction. Thanks again!

January 14, 2017

Great app! It hadn't occurred to me that notification emails had such high open rates and that they would be prime real estate for branding and engagement. The UI needs a tiny bit of polishing but overall really pleased and I know our customers at www.HeydayFootwear.com are loving it too.

Heyday Footwear
United States
6 months using the app