Reviews (582)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

November 11, 2020

Great app! Makes a HUGE difference to how you present yourself to your customers over the standard generic Shopify transactional emails. The team is super helpful and great to work with. Definitely add Spently if you want to improve your customer experience.

SARTORO
United States
7 months using the app
May 5, 2022

This app is not just an app,.. it's a 'complete solution'. It is also backed by a team who offer exceptional service and support. Spently is proving to be a vital and worthwhile part of our overall customer journey and we're really happy with it. I would highly recommend it.

Profile Products Australia
Australia
7 months using the app
July 16, 2017

Great App, I am using on two of my websites www.swiftdrinks.com.au & www.hellodrinks.com.au Very easy to set up, and customer service is top class, already seeing a return :) Cheers folks

Webring2u
Australia
7 months using the app
Edited April 14, 2021

It's criminal to not take advantage of the high open rates transactional emails get. This app handles that and it makes me much more money than it costs. Great help setting up templates, they look professional and perform perfectly.

ShootingTargets7
United States
7 months using the app
March 10, 2016

I love the different template options available! They make notifications look so much better, though I wonder why Shopify's basics are so uninspiring. The templates are easily editable and install quickly.

Carolyn Nealen Cloth Llc
United States
7 months using the app
November 24, 2019

Love this app! Installed Spently this past week and it was super easy to setup all of my emails, love the way they look and already drove me some additional sales. Keep up the great work!

FuegoLight
Canada
7 months using the app
October 15, 2018

We have been using one month and so far it has generated more sales from recovery. It is pricey, but if it will make us money then thats OK. We like how it creates custom discount codes for each customer automatically

Bikini Crush Swimwear
United States
7 months using the app
September 21, 2013

I installed this app for my invoices and order notifications. I needed to have some modifications made to the invoices and the Spently team responded quickly. My invoices and order notifications come out with my logo and look great! I would recommend this app for anyone that has a online retail store.

MillennialFitness.com
United States
7 months using the app
May 6, 2016

The Shopify email templates are so dry and basic. They just don't match the vibrancy and color of our brand. With Spently, we can make sure that our customers have a branded experience, not only on our website, but in their inboxes as well!

Black Lotus Jewelry
United States
7 months using the app
May 4, 2018

I have not been using this app very long on both of my shopify sites, but the short time i have been working with it has already made a difference. The level of care and support I have received has been nothing short of astounding - im looking at you, Armando! Thank you for your help, knowledge and patience. Ill say it again - this app is pure genius! As ecom sites, the only "real" store front we have are homepages and - believe it or not - emails. Spently has helped us bring our storefront style and feel to every email we send and it has proven to really take us to the next level. We feel super professional, fun and put together now. Thanks again! You guys rock!

Magnolia Usa
United States
7 months using the app