Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

October 5, 2015

The app and support is outstanding!

Amino Co
Australia
8 months using the app
August 1, 2015

3 click to beautiful email notifications. Fantastic app.

Simplycle
United States
8 months using the app
June 30, 2022

Spently has taken our transactional emails to the next level. It's given us both insight into performance as well as personalization features that we've never had before. Customer Service is A+. Our account rep Tina is super responsive and her expert opinion helps us to effectively optimize our program.

Mack Weldon
United States
8 months using the app
March 22, 2018

Great customer service! Very excited that I'm all setup and to see all the benefits/enhancements Spently will undoubtably bring!

Lazyjack Press
United States
8 months using the app
October 17, 2019

If you could only get 1 app, Spently would be the one. These guys thought of everything and got it right; so, well done. I was blown away with how easy it was to transfer the email templates into Shopify. Absolutely, the easiest app to use on my Shopify store. And, it is actually enjoyable to design the emails. Being able to contact my customers without them feeling solicited is terrific, but more meaningful to me is the way the emails help build my brand in the very competitive world of beauty and personal care products. Their YouTube video was very helpful, but the helpful award goes to Callum. I was so stressed trying to get my store ready for launch; so, Callum jumped in and helped me with my template. I never had that happen throughout this entire experience. The support at Spently is ongoing and truly second to none. Couldn't be happier.

Sheer Attraction
United States
8 months using the app
November 16, 2015

I have so much headache with the original Shopify email, they just look awful. Spently totally helped and I deployed those simple and professional looking email within minutes. Money well spent.

Lao Mountain Coffee
Singapore
8 months using the app
February 26, 2017

it's been great to have spently to customize our notifications with!

Mercer Winnie
United States
8 months using the app
Edited August 1, 2019

This app is pretty awesome. In the month I’ve been using it I’ve generated over $500 in revenue thanks to the receipt coupon codes and abandon cart codes. It’s been nice getting back to back purchases from the same customers in a short time frame. The whole process of installing and updating the notifications were pretty simple. Excited to keep using this app! Thanks

Rustic Lane Boutique
United States
8 months using the app
Edited November 21, 2019

Really enjoy using this app. Has a lot of different features you can use. Roddy and Callum over at Spently were kind enough to get my get my store set up within a day or two. Looking forward to all the additional revenue brought in because of Spently.

Lolo Beauty
United States
8 months using the app
October 7, 2019

I am a dummy when it comes to anything coding or technical so I was definitely intimidated by all the stuff that Spently can do. I had downloaded it a month ago but didn't get around to activating it until this weekend. Immediately upon activation I received a message from Callum saying they can assist with installing all of the templates for me (FOR FREE!). That was nice. The only thing is that since it was a Saturday they are closed on weekends. (NO BIGGIE) So my impatient self decided to try to figure it out myself so I visited there very resourceful support page and got a video and full test walk-through on how to do the installations myself. Done! I was extremely impressed by all that the app has to offer. So remember that message I got from Callum on Saturday? Well like clockwork first thing Monday morning Callum emailed me to followup on my questions. I had also installed another discount app on Sunday and was confused how to get the two to work together. But again, the Spently app is designed so perfect that there really wasn't any conflict and my technilogically handicapped self was able to get both apps installed and working together seamlessly. It goes to show the amount of thought and work they put into developing this app. I had no access to support because it was the weekend yet I was able to find all the help I need and receive a quick followup in a more than timely manner from the company --The developer himself might I add! So we're up and running. My only thing I'm nervous about is the cost per month only because I am completely new to ecommerce and I'm hoping I get things running in time so that the website pays for itself. The app is DEFINITELY worth its monthly cost. I just pray I can get things running smoothly so I can afford to keep it. Looking forward to making millions with Spently!!!!

Maximum Beauties
United States
8 months using the app