Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

March 29, 2022

We were provided excellent customer service by Tina. She was friendly, patient, and answered all our questions clearly and efficiently.

YvieandRye
United States
8 months using the app
September 24, 2015

Wow! I needed this application for my store, but couldn't justify the time required to set it up. For a modest fee, Nick and the team at Spently configured all of my email notification templates - complete with social links, special offers and call to action buttons. Since installing Spently, associated product views have increased by 50%. Simply put, these guys rock. They totally get it: Excellent customer service with relentless attention to detail. I recommend this company and their services without any reservation whatsoever. "Well done guys, keep up the great work."

Thanicare
United States
8 months using the app
May 6, 2016

Great app!!! User-friendly, I improved my e-mail notifications in a second. Highly recommend!

Bespoke Ny
United States
8 months using the app
October 5, 2015

The app and support is outstanding!

Amino Co
Australia
8 months using the app
August 1, 2015

3 click to beautiful email notifications. Fantastic app.

Simplycle
United States
8 months using the app
June 30, 2022

Spently has taken our transactional emails to the next level. It's given us both insight into performance as well as personalization features that we've never had before. Customer Service is A+. Our account rep Tina is super responsive and her expert opinion helps us to effectively optimize our program.

Mack Weldon
United States
8 months using the app
March 22, 2018

Great customer service! Very excited that I'm all setup and to see all the benefits/enhancements Spently will undoubtably bring!

Lazyjack Press
United States
8 months using the app
October 17, 2019

If you could only get 1 app, Spently would be the one. These guys thought of everything and got it right; so, well done. I was blown away with how easy it was to transfer the email templates into Shopify. Absolutely, the easiest app to use on my Shopify store. And, it is actually enjoyable to design the emails. Being able to contact my customers without them feeling solicited is terrific, but more meaningful to me is the way the emails help build my brand in the very competitive world of beauty and personal care products. Their YouTube video was very helpful, but the helpful award goes to Callum. I was so stressed trying to get my store ready for launch; so, Callum jumped in and helped me with my template. I never had that happen throughout this entire experience. The support at Spently is ongoing and truly second to none. Couldn't be happier.

Sheer Attraction
United States
8 months using the app
November 16, 2015

I have so much headache with the original Shopify email, they just look awful. Spently totally helped and I deployed those simple and professional looking email within minutes. Money well spent.

Lao Mountain Coffee
Singapore
8 months using the app
February 26, 2017

it's been great to have spently to customize our notifications with!

Mercer Winnie
United States
8 months using the app