Reviews (582)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

June 11, 2019

I chose to install Spently after seeing another shop owner use it. Callum has been of great support helping me set-up the emails. It was literally like having him sat next to me and guiding me through the steps. Not that the set-up is difficult: it would actually be pretty easy for most people. I just wanted to double-check if I had done things right and understand better how the app works; Callum answered all my questions. Now I can't wait for my customers ro receive these supercharged emails!

Ayoka
United Kingdom
3 months using the app
April 2, 2022

This is exactly what I’m looking for in order to increase the LTV value. Tina is very professional and helped us set up all templates within one business day and made a great design for us based on our website following our brand guide. Strongly recommend this app and her service! Sincerely appreciate your help!

Timeless Pearl
United States
3 months using the app
February 11, 2017

Great support. We have been using the free order confirmation email, and their team has been very supportive. Works great and very easy to understand.

Gogofit
Denmark
3 months using the app
March 22, 2017

So far I have the free version of the app and have been able to create a beautiful bespoke order confirmation email template. I cannot offer an opinion on the rest of the options the app offers, but from what have seen of it so far, its a lovely app and there is very good customer service. www.apacheroselondon.com

Apache Rose London
United Kingdom
About 7 years using the app
September 13, 2015

Amazing customer service! My expectations were exceeded in their ability to trouble shoot and to find work-arounds for my special email needs. They were prompt at getting back to me and it truly felt like personalized service. My customer service rep has been attentive and engaged. He follows up all the time and takes a sincere interest in my feedback! awesome.

The Field Guide Okanagan
Canada
3 months using the app
November 21, 2019

This app has turned our notifications into a new channel of revenue for us! Highly recommend using this app.

Deuce Brand
United States
3 months using the app
Edited May 5, 2021

We love Spently! Roddy and Tina are so helpful in getting everything set up professionally and quickly. I love how it works alongside our email marketing software and generates extra revenue. The personalised coupon codes with the customers name as the prefix is a cool feature too. Highly recommend this app.

Activated Eco
Australia
3 months using the app
June 21, 2019

I just installed the app. It was easy to set up and add the code. I love the design options. After a month or so I'll come back and update my review.

K. LaMoura Boutique
United States
3 months using the app
August 24, 2021

Espetacular.
Aumentou muito minha conversão de emails e tráfego a loja!
Vale muito mais do que é cobrado!

FIBER
Brazil
3 months using the app
January 22, 2018

Great app!

Already had feedback from customers thanking us for nice, friendly emails.

Quick and easy you use, would 100% recommend!

Eze Living
United Kingdom
3 months using the app