Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

May 25, 2022

Good service. Great app. Looking forward to using this more in the future. We will continue to look for more ways to use Spently to service our customers.

Hamilton Perkins Collection
United States
3 months using the app
September 20, 2015

Superb app that truly adds to the customer value as soon as they place an order!

Rmid
United States
3 months using the app
October 26, 2017

It works great! I love having it on my store. Super easy to use.

My Cat And I Novelties
United States
3 months using the app
December 19, 2017

Awesome app. It fit our needs perfectly and helped us create our brand related emails easily.

Flaunt And Fair
www.flauntandfair.com

Flaunt And Fair
India
3 months using the app
July 25, 2021

Tina and Jaret have been nothing short of real partners throughout the whole process of getting Spently up and running on our platform and beyond. Tina has consistently followed up on updates to help us optimize our conversions and add new features that they bring to market. Our emails look amazing, they convert to ROI and the whole post purchase experience is designed for a seamless customer experience. Thank you Spently team!

bonbuz
United States
2 months using the app
Edited December 4, 2019

I wanted to raise my level of customer communication and find something that was both professional and easy to use. This is it! Besides the support from Callum & Roddy being excellent, I love the look and feel of the emails that now go out on our behalf. Am thrilled so far and am sure it will continue.

TBS The Beautiful Store
South Africa
2 months using the app
Edited February 21, 2020

This app is fantastic and the support is just amazing, if you have any problems they will help you :)

Burblero
Italy
2 months using the app
April 6, 2020

This app is very profession and has performed well. Pricing is flexible, fair and the customer service has been one of the best. Would highly recommend.

Winnipeg Outfitters
Canada
2 months using the app
Edited April 4, 2019

The Spently emails started returning sales from the first day it was implemented. I made over $3,000 in sales in the first 6 weeks from this. Customers tend to make larger orders if they have a discount. My first Spently order was over $1000. This is not just an app-- it is a service. Let these guys help setup your templates and you'll be up and running. My whole setup took about a week with my input and I couldn't be happier with the resuts. Email marketing is powerful and these guys have created a good system that actually gets clicked through. Great job Roddy and Callum!

Hawaii Nutrition Company
United States
2 months using the app
November 15, 2019

Great app! Great customer service... Very happy with it. We generated $700 in the recovered abandoned carts.

IGIGI / COUTURME
United States
2 months using the app