Reviews (582)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.
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Spently simplify email marketing. Thumbs up. Easy to use. Bring lots of return customer back to our store.
Wonderful support service! Smart and friendly people who know their product.
Cool app so far. Have been using it for about 2 weeks on and off.
This is a great app which just makes the communication to customers more professional and allows you to have a same brand message and look and feel going out on all mails. This will set you apart from the pack. Easy to install and configure, giving the follow up emails a go now with an abandoned cart 3 mail sequence to catch those that have fallen through the net. Lets wait for results
I have used this app briefly, and it appears to work well as described. The support team for Spently clearly goes above and beyond to help in every way, and always very quickly. Thanks for this!
Very average i got to say, far from a pixel perfect emailing app. Its decent and thats all. Lack of competition at this price range makes it have 4.8 stars.
Really easy to use. My store confirmation email look more profesional now thanks to Spently. I really recommend this. They have templates that let me include my store logo. Love it!
Amazing customer service and great to work with. Great for keeping up with customers and making sure everything is good.
I am changing my review from 5 star to 2 star. In the beginning it seemed that with the functionality and features (plus an immediate order/conversion) this app was going to be our email service.
After a few months, the conversion rates dropped significantly. $99 is a very high cost. We currently use another app (sms), thats $49 and the conversions are OUT OF THIS WORLD.
Canceling this app. Emails don't matter if they aren't being opened. ROI is not there.
This app creates beautiful order confirmations, etc. No question about that! Despite our early concerns about the app not being incompatible with other Shopify apps, Spently did come through eventually to make the changes so that this app works with the Product Options app. Also, it does include the complete invoice number on all forms now which is comforting. Overall, a great app. It would be great if they created automatic invoices as well.