Reviews (582)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.
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I absolutely love this app. I was in a time crunch and needed to develop a suite of customer emails for my store. I found this app and it took me no time to learn the tool and implement automatic emails that have been running smoothly since. Customer service was also super responsive and helpful. I definitely recommend it!
At first I was a bit confused with all the settings but after a great help from Callum my fears disappeared and I got confidence in the App. I will start to using from today and I will get back in 14 days and make a new review of how it has worked for me.
Thank you Spently & Callum keep up the good work!
Why the standard Shopify email notifications look so bad is a wonder but this app does help things look a lot better!
Beware. App's admin area doesn't work in the mobile environment, not even in Android Chrome Desktop View. App developer admits this fact.
I just started trying the free version. It does the work!
This app is extremely easy to use. I really like how easy it is to customize to fit my website. The free trial is definitely a plus as well. I highly recommend this app to make your emails look more professional.
This is a great app with some really great features to ensure that every email is unique, in line with your brand and engaging! It's a must-have for your email marketing. Besides being an awesome app, the service has been top-notch. A special mention to Grace for being extremely helpful in attending to my queries and for always being quick to respond. Highly recommended!
Very frustrating. After using Spently paid versions for years, decided to go to the free version after downsizing. It would not let me use any templates in the free version and continually made me upgrade even though I did not need to.
This is just amazing, i used it to configure my templates, just what i needed! also customer support is more than 5 stars!
Spently has worked pretty well for our needs. We have had quite a few problems with the auto-follow up and making it work properly. Another thing to remember is the ROI is based on all sales anyone makes after opening an email. This is not to say that Spently was necessarily the reason for the sale, so it can come off a little misleading.
Thanks for the review! We keep a tight 7-day attribution window, so if your customer engages with an email and makes another purchase within 7 days, we attribute it to ROI. This can be considered an indirect conversion.
Also, if your customer uses a discount code or referral code generated by Spently, we also attribute this to ROI, which we would consider a direct conversion.
Hope this is helpful!