Reviews (582)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its user-friendly interface and its ability to enhance post-purchase email communication. It's praised for boosting conversion rates and revenue, with significant return on investment reported. The customer service, especially from support staff member Tina, is commended. Merchants enjoy the customization features for brand-consistent email notifications and the insightful analytics feature. The app's ability to drive social media traffic, generate unique discount codes, and create professional emails without coding is appreciated. Increased sales have been reported due to the cart abandonment email feature and automated follow-up emails. The app is recognized for creating engaging, professional, and brand-consistent emails, leading to increased customer lifetime value and email open rates.
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Overall, very good service.They save my team's time and reduced complains. very helpful. very helpful.
juicy app. Highly recommended it makes everything smooth and juicy
It's easy to use the app. You don't know html or CSS? It's okay. You can add images for promotions.I hope the app will have 2 features more.
First one is a feature of personalized recommendation. And another one is a feature of dynamic coupon code.
Good service. Solved my issues and saved my cost. Good service. Solved my issues and saved my cost..
Got the free version with order confirmation email, very easy to edit. Ours looks very professional now compared to the Shopify default. Only wish is to be able to just buy their other template at one time fee since we do not need other paid services. Thanks again! www.TheCommandment.com
I downloaded this app the help me improve my email maketing and conversations with customers! Initially i had abit of difficulty as i am not a very technical person but the support was second to none! Patient understanding and very quick in solving my problem! Callum was great
Where do I begin? It improved my efficiency a lot and I really like it. The team is very helpful....
The support service is so bad. And the follow-up emails do not work. But this app didn't support to solve the problems.
We’re sorry you’re experiencing this issue with Follow Up emails. We’ve already reached out to you directly and provided more detail about your specific case and appreciate your patience while we do a thorough investigation of the issue. We apologize for any inconvenience and understand how important timely email communication is for your shoppers. We’d love to further discuss with you how we’re working to remedy this. Please watch out for an email coming your way shortly.
Nice service and nice partners! I like it! I like it! I like it! I like it! I like it! I like it! I like it!
Looks good and simple to use and customize. I really like being able to add social share feature to each product item and having social media links AND the easy integration with unique per customer coupons!!!! I’m sold.