UpOrder (formerly Spently) , 582 reviews

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
    537
  • 3% of ratings are 4 stars
    19
  • 1% of ratings are 3 stars
    6
  • 1% of ratings are 2 stars
    5
  • 3% of ratings are 1 stars
    15
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and its ability to enhance post-purchase email communication. It's praised for boosting conversion rates and revenue, with significant return on investment reported. The customer service, especially from support staff member Tina, is commended. Merchants enjoy the customization features for brand-consistent email notifications and the insightful analytics feature. The app's ability to drive social media traffic, generate unique discount codes, and create professional emails without coding is appreciated. Increased sales have been reported due to the cart abandonment email feature and automated follow-up emails. The app is recognized for creating engaging, professional, and brand-consistent emails, leading to increased customer lifetime value and email open rates.

July 27, 2015

Really REALLY great app! Very intuitive and super easy to use. You can't go wrong!

Vetu De Joy
United States
12 months using the app
February 4, 2016

Why the standard Shopify email notifications look so bad is a wonder but this app does help things look a lot better!

Vipra Natural Choices
Denmark
11 months using the app
June 29, 2015

It's easy to use the app. You don't know html or CSS? It's okay. You can add images for promotions.I hope the app will have 2 features more.
First one is a feature of personalized recommendation. And another one is a feature of dynamic coupon code.

Kollectionk
South Korea
8 months using the app
February 4, 2014

Spently is a great app as it lets us customise our receipts making them far more personal and look great very easily. Although customising certain parts of the receipt to look how we wanted wasn’t as easy as I’d hoped for Spently were very helpful and quick with their responses meaning that we managed to create what we’d hoped for in no time at all.

Vitamin - A Life Less Ordinary
United Kingdom
4 months using the app
January 1, 2018

So far, Spently is great! I am currently using the free plan for just order confirmations and I really like it! My only complaint would be that some of the plans are a little expensive but other than that I love it!

Goldilockss Place
United States
4 months using the app
May 3, 2019

Love that the app has email templates for almost everything. Had a few problems understanding the discount codes, but was able to speak with someone in support who helped a lot.

Leebaby Galore
United States
2 months using the app
September 10, 2013

Cool app, really easy to use. Friendly and helpful comms from developers when I asked a query, good work!

Eco Touch UK
United Kingdom
About 1 month using the app
April 10, 2018

The app was very helpful and had a lot of opportunities to personalize the message our company wanted to send to our customers. I had no issues with the app and it was coded very well. It ran smoothly, was user friendly and had tons of templates to choose from.

Teacherlife
United States
11 days using the app
Edited April 21, 2019

very satisfied with the app. The set up was easy. I just hope they include detailed reports w every plan

Desi Royale
Canada
10 days using the app
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