UPS Shipping (Official) , 75 reviews

The app works pretty good, sometimes it has some errors, but the customer service is great (if you get Ruben specially) good app to use

This app is fantastic! It has all the features we wanted and is simple to use. Support is very responsive.

Just quick and easy help! :)

As far as customer service goes, UPS has shown great effort in responding on time and dealing with the issue, along with following up to help & guide.

Great service fast and effective réponse helps in all domains and solve all my problems appretiated

TOP! So easy to work.

Great app, easy to set up, good Shopify integration (vice versa) and creating shipping labels is a breeze. I use the app for a week now, the few questions that I had and asked through the support button, were answered very fast and adequate. The most 'difficult' thing to do was creating a UPS account which I didn't have yet .

I will use the app only for international shipping labels from The Netherlands to mainly the USA, Canada and Australia, and so far this works without flaws, and with good shipping rates (much better than the rates through for instance the Sendcloud app).

If I had one improvement wish (for now), it would be the possibility to add more products to the automatically created commercial invoice (I sometimes add a free product to a parcel), without having to adjust a Shopify order.

Switching to UPS for our shipping needs, especially for non-EU countries, has been a game-changer. Their app is highly efficient, making complex processes smooth and manageable. The standout feature, however, is their exceptional customer service. The team, particularly Ruben, swiftly addressed our queries and implemented necessary features, significantly enhancing our experience. Their proactive approach to problem-solving and customer satisfaction is commendable. Overall, UPS and this app is a top-notch choice for anyone seeking a dependable and user-friendly shipping solution.

awesome

Works perfectly and smoothly.