Reviews (94)

Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
March 21, 2024

El soporte funciona Muy bien y responden bastante rápido

Spares PLC
Spain
11 months using the app
December 15, 2022

Shipping with UPS through Shopify wouldn't have been feasible without this app. Best thing is the support, that not only reacts immediately, but also automatically finds the best possible solution for each required step in the process.

veata
Germany
Over 1 year using the app
April 3, 2023

Finally an official (excellent) app to ship with UPS. We find the dashboard even more user friendly than the Shopify admin one because the filter search function is unbelievably flexible. We had some hiccups in the beginning but it was quickly cleared via contact with Ruben. Thanks for increasing our efficiency using Shopify.

duSucre Macarons
Germany
Over 1 year using the app
October 20, 2022

Toller und schneller Support! Wir sind sehr zufrieden mit der App, es ist eine Erleichterung für die gesamte Abwicklung.

KATHARINA HOVMAN
Germany
Over 1 year using the app
September 8, 2023

First time I am volunteering to leave a review. I guess I have been super lucky to have Ruben as my main contact. He has solved a few of the issues I had when setting up and after the set up too, even when I needed to reimport orders I had deleted. Always super quick and super polite. Honestly, if he was in London, I would hire him right away to join my team! Thanks Ruben!

Heating & Plumbing London
United Kingdom
Over 1 year using the app
October 13, 2022

Great customer service and fast reply. Ruben helped a lot and promised to work on modifications for our extra requests.

Spirits24
United Kingdom
Over 1 year using the app
Edited March 10, 2023

I had the best customer service experience with Yassir (Belgium). He was clear, patient, and very knowledgeable. I was so stressed prior to the call, about shipping in Canada and to the States because it is all so new to me. But now, I feel saved from the stress of watching endless youtube videos to find answers. He walked me through every step and sent me some links that will help me get an account manager. I'm truly happy to have such a great person like Yassir to help me out! (long but I needed to pour out my heart)

Mary Queen Trade
Canada
Over 1 year using the app
June 22, 2023

the service is very wonderful and the service manager is extremly kind.
Guide us to apply the app step by step and explain very clearly.
Strongly remommended.

采寓生活館
Taiwan
Over 1 year using the app
September 30, 2022

Top Support und unheimlich schnelle Bugfixes oder Anpassungen.
Integration und Nutzung des Dashboards sind Top!

www.valisma.de
Germany
About 1 year using the app
January 25, 2024

Just quick and easy help! :)

Die Gasfachfrau GmbH
Germany
About 1 year using the app