Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Reviews (2,158)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling and cross-selling features, which boost sales and average order values. They find it user-friendly and easy to set up, with customizable options like product bundles and post-checkout offers. The support team is praised for their quick, efficient service and multi-channel assistance. It supports multiple languages and currencies, offers a free trial, and integrates well with various themes.

Edited May 26, 2023

A very useful app, it has performed perfectly. They give FABULOUS support. I recommend it.

To the Moon
Spain
4 months using the app
Logbase replied February 7, 2023

Thanks for your wonderful review, we are continuously developing we will definitely make it better for you in the future.

September 14, 2023

Excellent App, does exactly what I needed it to do. The support team are soo helpful, I needed some adjustments on the frontend and they did it very quickly.

Thanks

My Little Jubba
United Kingdom
4 months using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

March 22, 2023

The customer service is so good, and the layout shows beautifully. The app could help you create the addon section, frequently bought together section and cart page and thank you page, it's powerful!

HOVSCO
United States
4 months using the app
Logbase replied March 22, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team.

May 18, 2022

Customer Service is amazing.. they are always ready to help you at the earliest.. Special Mention to Kavishan, who helped me relentlessly.
App is pretty easy to use.. simple yet effective.. I recommend this..

Dazzles Jewellery
India
4 months using the app
Logbase replied May 18, 2022

Thank you for the wonderful review! 🙏😊

December 15, 2022

It is very easy to use, and no coding or technical knowledge is required to manage this application.
Customer care service is very good, they have very skilled representatives. I have arranged a zoom call for me, and Annie was my representative and she helps me out in a very professional way. I am giving a 5-star rating for the customer care service. Highly recommended!

EsperaWatches
United States
4 months using the app
Logbase replied December 16, 2022

Thank you for the wonderful review! 🙏😊

October 20, 2023

The customer service is amazing

Paola’s Studio
United States
4 months using the app
Logbase replied October 24, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 26, 2021

LogBase is way far beyond other apps that I used. They have 1001% best customer support! They will never leave you until the end! I dont think i will survive my online store with out LogBase! I just install this apps and I LOVE IT. You wont regret using LogBase apps!

Sweet Cakes by Vernz
Canada
4 months using the app
Logbase replied August 27, 2021

Thank you for the wonderful review!

November 23, 2022

Amazing support, and excellent functionality! I was able to get this turned on for a Black Friday event, and the support team was there to help me. Can't recommend it more.

MISSION Boat Gear
United States
4 months using the app
Logbase replied November 23, 2022

Thank you for the wonderful review! 🙏😊

Edited February 17, 2023

Update: Original review still applies, make sure you know what the rules are for freemium plan. They did reverse the charges for me and updated the description so it's more clear. App still is great as it always has been and now I'm aware of when I will be charged.

Know what you are getting into. Pricing for this app takes into account all sales made via Shopify. That's not just on your online store but if you take orders via markets or events as well. The app itself is useful, well designed, and works well but the lack of clarity on pricing wasn't acceptable. For our needs this was not worth the money. Free version would have remained useful as we do most of our business at markets.

Turn Em Red Seasonings
United States
4 months using the app
Logbase replied February 14, 2023

We understand that there was confusion with the description of the charges, so we have updated our plan section now to make it more clear about the charges. Please note, we have processed the complete refund as well and reached out to you via email.

This is certainly not the kind of service we want you to experience but very unfortunately things have turned out this way. We count all channels for orders because every single order no matter from which channel, hit our app server. And we have widgets running on the order status page that can apply to all channels.

We are sorry to hear that you had a negative experience and we would like to do everything we can to make it right. At Logbase, we take all feedback seriously and we value your opinion as your satisfaction is our top priority.

November 12, 2022

Helped me reconvert so many more sales! Amazing app! Thanks so much guys! Will for sure be adding it to my future businesses

DOGGIE PETSTORE
United States
4 months using the app
Logbase replied November 12, 2022

Thank you for the wonderful review! 🙏😊