Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Reviews (2,057)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value through effective upsell and cross-sell features, ideal for promoting smaller, new products. It operates on a freemium model that charges per conversion, beneficial for small businesses. The app is customizable, supports multiple languages and currencies, and is easy to install and integrate with Shopify stores. Customer support is frequently praised for being accessible via chat, Zoom, and email, with a responsive team skilled in handling customization requests quickly. The app is also noted for its stability and performance, enhancing user experience and positively impacting sales outcomes.

August 26, 2022

App is working fine and it is pretty easy to use. One minus is that you cannot do anything else then set up the widgets texts and products. If you need to change colors or place of the widget, then you need to have a Zoom call. One thins is also really sketchy for me that they want to take control of your computer and do it for you. Maybe I'm old fashioned but I don't want that somebody else is controlling my computer.

Wølmark Finland
Finland
12 months using the app
Logbase replied September 1, 2022

Thank you for the feedback, we understand and will take your inputs. Since there are multiple widgets and every theme is different, the styling assistance is manually done by us. It's a one time work (for a theme). But we understand a DIY solution would be good as well and we plan to add such a feature in the coming months.

Regarding taking control of the screen - we are really sorry to have put you in an uncomfortable position. Actually, we have an option to get app access and share our screen as an alternative. Going forward we have instructed our support team to get a clear consent and present all options on how we can support you.

And, don't worry, you are not old fashioned! It's perfectly fine and your choice on how you want to be supported! We really appreciate you being watchful and secure over the Internet.

April 28, 2022

I'm impressed with how quickly their customer service was able to respond to my questions and requests! They were able to help fix the formatting of the upsell widgets very quickly and efficiently. I like how the widget automatically matched my brand colors as well! Highly recommended!

Kittie Treats Shop
United States
11 days using the app
Logbase replied April 30, 2022

Thank you for the wonderful review! 🙏😊

April 29, 2022

I think this app is the best. Because it increased our sales, we increased our income in a very short time like 1 week.

American Soft Linen
United States
11 days using the app
Logbase replied April 30, 2022

Thank you Osman for the wonderful review! 🙏😊

Edited May 31, 2023

Dhinakar was extremely helpful and had great knowledge of the product and was able to liaise with his technical team to adapt the app to our store with very fast and efficient service. Great customer service and product, would recommend :)

Gym and Fitness
Australia
11 days using the app
Logbase replied May 31, 2023

Thank you so much for taking the time to leave us such a wonderful review. We're really grateful for your kind words. Please reach out to us if you have any queries. We will be happy to help you anytime.

January 11, 2022

Great app! Simple to set up with an intuitive workflow and very prompt customer service. The developers helped with some simple customisations which was greatly appreciated!

Rub & Grub
Australia
11 days using the app
Logbase replied January 12, 2022

Thank you for the wonderful review!

March 23, 2022

To be honest this is the very first review of any app I am writing. The team is really great, open for feedback & most importantly accommodating to the same. They act on it immediately to provide the best solution. Kudos to the team.. Keep up the great work..!!!

The Accessorys Official
India
10 days using the app
Logbase replied March 23, 2022

Thank you Zoheb for the wonderful review! 🙏😊

September 9, 2022

Excellent customer service when customizing the location of the offers and upsells. Very happy with the app

signtradesupplies
United Kingdom
10 days using the app
Logbase replied September 9, 2022

Thank you for the wonderful review! 🙏😊

October 30, 2023

Great customer service ! Thanks to Veena she helped us fix our issues very quickly

Nation Sport
Canada
10 days using the app
Logbase replied October 31, 2023

We would like to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

December 2, 2022

It's been one day while we are testing the app but it's been just great! Support team is so great and helped me very quick to solve the problem. Can definitely recommend the app as it just does the job!

TruClothing
United Kingdom
10 days using the app
Logbase replied December 2, 2022

Thank you for the wonderful review! 🙏😊

January 15, 2023

Fast replies and very helpful team. This app works very well and has generated significant sales through the shopping cart popup.

Pet-Tags.com.au
United Kingdom
10 days using the app
Logbase replied January 25, 2023

Thank you for your wonderful review!