Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Reviews (2,057)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value through effective upsell and cross-sell features, ideal for promoting smaller, new products. It operates on a freemium model that charges per conversion, beneficial for small businesses. The app is customizable, supports multiple languages and currencies, and is easy to install and integrate with Shopify stores. Customer support is frequently praised for being accessible via chat, Zoom, and email, with a responsive team skilled in handling customization requests quickly. The app is also noted for its stability and performance, enhancing user experience and positively impacting sales outcomes.

March 2, 2022

This app is exactly what I was looking for. It performs well and I highly recommend adding it if you'd like to encourage higher order values. I think it could be a bit more user-friendly (if you'd like to change the placement and design, you'll likely have to contact their team so they can alter it for you). However, they quickly got to work fixing it for me and now it's exactly how I want it. Thanks!

The Ōm Home
Bermuda
4 months using the app
Logbase replied March 4, 2022

Thank you Jasmine for the wonderful review. We are slightly disappointed with just 4 stars, but importantly we will take your feedback. Like you mentioned we plan to launch a "do it yourself" styling, but being a new app we are adding features one by one. We will get there and until then you have all our support with styling and customization!

May 22, 2023

Starke App mit jede Menge funktionen. Der Support ist auch Top. Ist aufjedenfall empfehlenswert!!!!!

Smileful
Germany
4 days using the app
Logbase replied May 22, 2023

Thank you for your kind feedback, your words are very much appreciated. Have a great day!

September 20, 2023

Very helpful customer service and the plugin solves the problem of showing my product add-ons. Exactly what i was looking for.

House of LEDS
United Kingdom
3 days using the app
Logbase replied September 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

March 3, 2022

The team are super dedicated and super responsive on getting this app to work on our store. the functions loads fast, and straight to the point to the function of the app across. Even getting them to work with full CSS customisation! simply WOW! This app is already great and much better then the competitors, and they are only at the infancy of the app, looking forward to more updates! Anna & Abishek, thank you so much for your prompt support.

Ana Hana Flower
Singapore
3 days using the app
Logbase replied March 3, 2022

Thank you for the wonderful review!

Edited October 14, 2022

Increíble, el soporte es ágil, rápido, wow, ame esta app, mañana será la llamada de asistencia por zoom, pero ya me ayudaron por chat a configurar la herramienta. Gracias!! Sudhan Ravi es muy amable, tiene conocimiento y siempre está dispuesto a ayudar, creo que el es lo mejor de esta aplicación, por favor denle un aumento de sueldo.

JUSTFIT
Colombia
3 days using the app
Logbase replied October 12, 2022

Thank you for the wonderful review! 🙏😊

February 16, 2023

A quite powerful marketing APP with customization flexibility, also with kind and professional service support.

Shine Decor
United States
3 days using the app
Logbase replied February 16, 2023

We very much appreciate you for taking the time to leave us a wonderful review. Thank you!!!

May 16, 2023

Implementing this on my website was so easy and the customer service team is SO helpful. I wanted to make a change to some of the font styling and they wrote the custom CSS within an hour to make it exactly what I wanted. I can't believe how responsive and helpful the team is. Highly recommend using this app!

Golden Customs Co
United States
3 days using the app
Logbase replied May 18, 2023

Thank you so much for taking the time to leave us such a wonderful review. It means a lot to us. Kindly reach out to us if you have any queries. We will be happy to help you.

April 16, 2022

The Upsell & Cross Sell Kit team has been incredible in providing support for the app. They have already fixed the issue we had in Firefox where the checkboxes did not appear, and did other styling when we reported a previous issue.

BarcodeShack
United States
3 days using the app
Logbase replied April 16, 2022

Thank you Robin for the wonderful review! 🙏😊

September 24, 2023

I gave them access to my store to fix some small things (like the color of the button), but they broke my store. It's not responsive anymore!

Purekatzenliebe.de
Germany
3 months using the app
Logbase replied September 25, 2023

First apologies for any inconvenience we may have caused. Unfortunately we are unable to check the root cause now as you had uninstalled the app, and from your email we realize that you don't want us to contact you back.

It's really sad that we are unable to resolve this, but please do let us know in case you change you mind - our team will be glad to setup the app to perfectly suit your store.

Abishek
Cofounder, Selleasy.

April 10, 2022

Great customer service! Quickly jumped on a call and helped resolve a compatibility issue with our theme.

Barista Warrior
United States
3 days using the app
Logbase replied April 10, 2022

Thank you Casey for the wonderful review! 🙏😊