Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Reviews (2,057)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value through effective upsell and cross-sell features, ideal for promoting smaller, new products. It operates on a freemium model that charges per conversion, beneficial for small businesses. The app is customizable, supports multiple languages and currencies, and is easy to install and integrate with Shopify stores. Customer support is frequently praised for being accessible via chat, Zoom, and email, with a responsive team skilled in handling customization requests quickly. The app is also noted for its stability and performance, enhancing user experience and positively impacting sales outcomes.

November 8, 2023

Easy to use and good support. I had the pleasure to talk to Sid that helped me with my problem very fast and efficient.

MISS ON
Sweden
About 17 hours using the app
Logbase replied November 9, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us.

April 25, 2022

At the beginning, I encountered some problems with the settings, but the customer service quickly solved them. Thank you very much!

THRIVE OFFICIAL CO.
Taiwan
About 17 hours using the app
Logbase replied April 25, 2022

Thank you for the wonderful review! 🙏😊

March 30, 2023

Amazing support from Dhinakar, really happy with the help I received and for taking the time to run through the product on an introduction call.
The pricing model is also perfect for helping you start out with no cost and then charge as your business grows. if only more app developers adopted this great model which helps to support small businesses.

Lures Edge
United Kingdom
About 17 hours using the app
Logbase replied March 30, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

Thank you so much Rob 😊

November 9, 2023

Very easy to set and mostly very affordable based on sales volume. Amazing for starting businesses. Support super fast and always available. Recommend!

sloow.market
Portugal
About 16 hours using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

March 21, 2023

I can honestly say, hands down, this is such a great app. But further more... the customer service team are AMAZING! You can book a zoom and they'll change the look and feel of the upsell pop up so it has the same look and feel of your branded shop. It took less than 15 minutes of being on the call and they interacted with me whilst making the changes to make sure I was happy. Honestly... what a service! Very impressed and would highly recommend. The app works beautifully.

Social Glow Shop
United Kingdom
About 16 hours using the app
Logbase replied March 21, 2023

It's always our pleasure to assist you. We thank you for the wonderful review. Helps our app a lot to grow bigger.
Customer Success Team - Logbase

October 3, 2023

Veena Helped me tremendously with my site modification, widget location, and activation. On top of that, she gave me a better understanding of the different uses of the application. I totally recommend this company and its superb customer service.

CJ Home Goods
United States
About 16 hours using the app
Logbase replied October 4, 2023

We are genuinely touched by your kind gesture in leaving us a 5-star review. Your feedback holds a special place in our hearts and serves as a powerful motivator to uphold the highest standards of service excellence. With your support, we are inspired to continually exceed your expectations and those of all our cherished customers.

November 8, 2022

I appreciate the ability to have a zoom call to help setup and customize the app. That is really nice.

Pro Kettlebell
United States
About 16 hours using the app
Logbase replied November 8, 2022

Thank you for the wonderful review! 🙏😊

February 25, 2023

The app gives a lot of options and ways to create your upsell based on your preference. The assistance from customer service was fantastic with a zoom and screensharing. They changed the color and size of the button to match my store. The only downsize to the app is that you can't change the color or font without CSS and you can't change the position of the upsells or pop up on the page without CSS, which other apps do have. But they will change it for you if you tell them what you want and reach out and they have so many options and combinations for upsells, which is rare.

Green Vegan Bags
United States
19 days using the app
Logbase replied February 27, 2023

Thank you for your valuable feedback. We would like to inform you that we are already working on a "do-it-yourself"(DIY) styling feature and this should roll out in the coming months. For now, since we have multiple widgets and every Shopify theme is unique, we are assisting our customers with styling customization using CSS. We will definitely update you when we release the DIY feature on our app.

August 22, 2022

Amazing app, and the customer support is even more amazing! The app is easy to set up, and are easy to translate into your own language. If you need help, they are one the best and fastest support on Shopify I've ever seen. 10/10!

pysjn
Norway
About 15 hours using the app
Logbase replied August 22, 2022

Thank you for the wonderful review! 🙏😊

January 18, 2023

Using the app for Frequently Bought Together widget, so I can only comment on that so far. Definitely impressed with customer service including immediate response via chat. Also had a zoom with Kavishan to change the location of the widget on the product page. Changed in 5 minutes and looks great!

The Empowered Reseller
United States
About 15 hours using the app
Logbase replied January 19, 2023

Thank you very much for your kind review. It is greatly appreciated. Please feel free to contact us at any time for further assistance.