Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
Edited October 8, 2019

This product does not work. I and a Shopify GURU tried without any success. Email response is poor, need to speak to a human being. Phone support would help

Gifts-of-Joy1
United States
Almost 2 years using the app
Autoketing replied October 9, 2019

Thanks for your feedback. Sorry for the delay in response. We have a different timezone. We replied to your email to support. Please check it.
We don't have phone support.
Please sympathize for us.
Kind regards

March 27, 2019

So far so good! I used this app to set up cross-sell and upsell campaigns for my different collections. Simple and easy to use! Thank you!

AR Productz
United States
About 1 month using the app
Autoketing replied March 27, 2019

Dear AR Productz,

Thanks for your review, your evaluation is our motivation, if you have any problem please let us know.

Help document: https://autoketing.freshdesk.com/support/solutions/42000064671
Email: win@autoketing.com

Autoketing team
Regards!

May 21, 2019

Works great as intended. you can chose which product to upsell when a customer adds a product to their card.

Enter Player 3
United States
About 1 month using the app
Autoketing replied May 21, 2019

Dear Enter Player 3,

Thank you for your great review, If you have any problem please let us know via email: support@autoketing.com or live chat in dashboard.

Regards,
Autoketing team.

July 22, 2020

We used the app, we liked it and it is very customizable. But if we can't measure the return on money, that's why we don't buy the app.

Ginger Milk Natural Care
United States
Over 1 year using the app
Autoketing replied July 23, 2020

Thanks for your feedback. Currently, our app doesn't have that feature.
We will try to improve our app in the next version.
Best regards

Autoketing team

Edited December 25, 2019

it is a great app like how they name it smart tool and i do really love it

livehealthey
United States
25 days using the app
April 6, 2019

Just downloaded it and so far no problems! Doing exactly what I want it to do!
You can cross-sell, up-sell its super easy and super simple!

Elevate Choices
United States
18 days using the app
Autoketing replied April 6, 2019

Dear Elevate Choices,

Thanks for your review, your feedback is our motivation, if you have any problem please let us know.

Help document: https://autoketing.freshdesk.com/support/solutions/42000064671
Email: win@autoketing.com

Autoketing team
Regards!

Edited July 21, 2019

App muito bom, funciona corretamente. Consigo muito retorno e aumento de valor nas vendas através da inclusão e oferta de mais produtos ao clientes

Uhuu Shopping
Brazil
8 months using the app
Autoketing replied July 21, 2019

Dear Uhuu Shopping,

Thank you for your great review, if you have any question please let us know via email support@autoketing.com or live chat in dashboard.

Autoketing team
Best regards!

July 17, 2020

very good app, it is very easy to use, nice ux and helping a lot to sell. I used the pop up to upsell crossales

VOLE
Mexico
14 days using the app
Autoketing replied July 20, 2020

Thanks for your feedback. If you have any issues while setting up offers, please contact us. We're willing to support you.
Best regards

Autoketing team

April 7, 2019

I used it to order customisable Mugs and they did a great job and delivered on time. So far non of my customers have complained about their purchase. I should have given them five stars if their prices were a little bit lower. Overall great job from this company.

Mireille Webstore
United Kingdom
5 months using the app
Autoketing replied April 7, 2019

Dear Mireille Webstore,

Thanks for your review, your feedback is our motivation, if you have any problem please let us know.

Help document: https://autoketing.freshdesk.com/support/solutions/42000064671
Email: win@autoketing.com

Autoketing team
Regards!

May 23, 2019

I would like the box to be either on the LEFT beneath the photos (ideally) or beneath the description. It is distracting to the customer
There is one more feature which is crucially missing and I hope to see soon
There should be an option to send people from UPSELL to CART not checkout

Shakti Supply
United States
4 months using the app
Autoketing replied May 24, 2019

Dear Shakti Supply,

So sorry to hear this inconvenience. About the position of cross-sell, it's the default as I tell you and we are trying our best to improve it in the future. Anyway, thanks for your great idea. About the upsell campaign, if you want to show it when customer click "add to cart" button, you can choose the "custom upsell" campaign.

If you have any problem please let us know via email: support@autoketing.com or live chat in your dashboard.

Regards,
Autoketing team.