Reviews (1,085)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upsell and cross-sell features. It offers customizable bundle deals and volume discounts, with an aesthetically pleasing design that integrates smoothly with Shopify stores. The customer support is responsive and helpful, particularly during the setup process, making it a valuable tool for enhancing e-commerce strategies.

September 1, 2022

So far so good. really easy ti use, and good functionality too. great support service, day and Night.

Industrial Athletic
New Zealand
About 2 hours using the app
UFE - Upsell Funnel Engine replied September 1, 2022

Thank you so much for finding great value in our app. Your words really made my day. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

August 8, 2020

I loved the App it has all the features I was looking for. The team is very co-operative. Thanks. I recommend the APP.

Common Gizmo
India
About 2 hours using the app
March 23, 2022

an amazing app which is fully customisable and looks great! The support was very helpful and prompt!! 5 stars!

Mojulate
United Kingdom
About 2 hours using the app
UFE - Upsell Funnel Engine replied March 23, 2022

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.

September 18, 2020

Best upsell bundle app on the market. Super user friendly

easy to use, pretty interface, and awesome support!

Bela Belinda
Brazil
About 2 hours using the app
November 14, 2020

Love it! Immediately after setting it up with customer service, i went back to tha dashboard page and had 5 people check out the upsell. Yeah! Customer service was professional and great. Thank you

BUtiful.store
United States
About 2 hours using the app
March 11, 2021

It is easy to use, and when I had questions Sarah from the chat helped me :) very good customer service!!! Thank you!

MyDyslexia
Finland
About 2 hours using the app
November 27, 2019

The only problem with this apps is that when your customer click on the 'Add To Cart' Button, your Facebook pixel won't be able to triggered and recorded any ATC event. The first day after I use the apps, I have zero ATC. I hope the developer able to fix this. Anyway this is a good upsell apps if the above issue able to resolve. Thank you.

Klivoo
Singapore
2 days using the app
UFE - Upsell Funnel Engine replied August 17, 2020

Hello Frrayman Ang,

Thank you for sharing your feedback! 😊

This is a response to merchants who is reading this. There was a pixel issue and it was fixed immediately on November 28th. 🎉

As an extremely small team, we had some issues in our app on initial release and we usually fix any issues immediately whenever the merchant reports us, and we're very grateful that we've fixed all of those issues and introduced many incomparable features since launch. 🥳

As we all know that, even in big company apps have bugs, but how do we handle/react it matters. We usually fix any issues that merchants report within 24hrs of time.

We took almost 9 months to reply to this review (Issue was fixed 9 months back). We reached out multiple times with Frrayman Ang, he is an awesome guy and at last, he responded to our mail and told us that he will test it again, but unfortunately, he might be busy with his business.

Thanks again Frrayman Ang, and I would like to apologize again for the issue caused.

Valsaraj | Founder
Upsell Funnel Engine

April 16, 2021

The app offers all of the functionality (upsell, cross-sell, funnels) for one monthly rate (ours is about $30/month) that my other Upsell app wanted us to order 2 different apps at $30 AND a $99/mo upgrade for Funnels. Sarah in Chat support is fantastic and answered all my questions right away!

Lindi Skin
United States
About 2 hours using the app
April 20, 2023

So far it's been great, but I've only just started using it. Customer service was excellent though and very responsive.

KimmyLoth
United States
About 2 hours using the app
UFE - Upsell Funnel Engine replied April 21, 2023

Thank you for your positive feedback on the customer service provided to you. I am glad to hear that our team was able to assist you promptly and effectively. We strive to provide the best possible experience for our users, and your satisfaction is our top priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

February 22, 2022

Nice app and good customer service. Free to install and works great for you crosselling and upselling

Luxury Fragrances
Netherlands
About 1 hour using the app
UFE - Upsell Funnel Engine replied May 3, 2022

Thank you so much for taking the time to share your experience with our app. We take pride in knowing our customers are happy with their store experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.