Reviews (1,107)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively boosting sales and average order values through tailored upsell and cross-sell strategies. They appreciate its extensive customization options, user-friendly interface, and reliable performance. The support team is frequently praised for their responsiveness and assistance with setup and troubleshooting, enhancing the app's appeal for integrating seamlessly with store aesthetics and improving sales strategies.
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This is the best upsell and bundle app there for Shopify. Had an issue on the placement of the widget but their support team resolved my issue super fast. Very responsive support team. Though this app is the best, I am not sure about using this app on my store because I am using Checkout-X and this app is not compatible with Checkout-X. It'd be great if they can support 3rd party checkout apps in the future.
This is Day 1 of using the App so can't really tell much but the App seems great. Also, customer service (Nikitha) has been very helpful with the set-up so kudos to her. One key selling point of the app is that I can get all the cross-sells (BOGOF, Bundles etc) and upsells in one app rather than having multiple apps which can slow down my store
Thank you so much for sharing the feedback 😊 As always, I will be there for any help to increase your sale.
Give it a try for some time, see the results yourself, I'm excited to see it ⚡️
In case of further support please contact us through our in-app chat or write us at support@helixo.co
- Nikitha, Customer Support Advocate
I've been playing around with other apps and I landed on UFE 2.0 and it's very intuitive, clear and easy to use. I've been looking for ways to offer deals for customers to buy multiples and for ways to upsell products and this does exactly that without adding a ton of stuff I don't need. So far so good! I'm excited to see what it can do for my sales!
Installed the app today - nice interface. Support and developers were really efficient. Thank you for your assistance!
Thank you for your review, it's our 500th review, always special for us 🤩 I am glad that I could help you today 😊
In case of further support please contact us through our in-app chat or write us at support@helixo.co
- Nikitha, Customer Support Advocate
It's really bad, strongly not recommended, waste my time!!!
After the application is installed, the product attributes of the theme template will be destroyed. After responding to the problem, he said that it would be resolved as soon as possible and asked me to wait, but he waited until the evening before replying to me saying that the problem has not been resolved.He said that he would help me solve it before the next morning. I asked in the morning and said that they hadn't gone to work yet, and they would help me solve it as soon as they went to work. In the afternoon, they told me that the invitation to edit the topic had expired. Oh??? I sent this invitation yesterday, he said he was helping me solve it, but it hasn’t started today??? I vomited, so disgusting
Hello Xie JiRong,
First of all, let me apologize for the inconvenience you had to endure. It was really unfortunate. The issue was a jquery issue. All we had to do was small editing in the theme liquid to solve the issue. But when the developer tried to access your admin via the staff invite you sent us yesterday it said the invite expired. So we immediately asked to staff account invite again.
We had sent you a mail stating the same including a Screenshot showing a message, said the invite expired. Normally the invite would expire only after 7 days. We don't know why this happened, but it was really unfortunate.
You contacted us on 5/8/21 afternoon, and on 6/8/21 morning we notified you that our developers will resume looking into the issue. After they had found the fix all they had to do was to edit the code. But the staff invite expired unexpectedly. We did ask you to resend us an invite but seems like that was really frustrating for you, we are sorry.
We are more than happy to solve this issue for you please send a staff account invite to support@helixo.co and we will fix it right away. We are always here to help.
-Sarah, Customer support Advocate.
This app is really customizable and the user interface is easy to use. When the pop up didn't appear because of another app, I received great customer support in figuring out the problem.
Awesome! Thanks for that genuine review 🎉 We love to give support to any extent to maximize your sales. 💪🏻
Yes, we are commited to it ✌️
- Sarah, Helixo
Really Good Assistant support. Sarah help me to add my upsells on my website. Thank you.............
Great Support... Setup within min... through help from support team... Volume discount for products and many more...
Awesome 🎉 Thank you so much for sharing your feedback 🤗
- Sarah, Helixo 👩🦰
Plugins generates more profit on a weekly basis than the monthly costs. One time set up and support is perfect.
It is our pleasure to hear your valuable feedback. ... Thanks for choosing us and we hope to see you again soon."
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Amazing app for upselling. Their customer service was top notch as well for making it custom for exactly what I needed (thank you Sarah!) A+