Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and increase average order value. They appreciate its easy-to-use interface, simple setup, and customization options. Key features include bundle discounts, pop-up reminders, and volume discounts. The app's support team is praised for their quick response, expertise, and willingness to assist, even offering screen-sharing for troubleshooting. However, despite having a translation feature, it doesn't support multiple languages. Merchants appreciate its professional look and functionality.

July 22, 2020

this app is amazing. the upsells work really well, and customer service come back to me extremely quickly within seconds to help me with changing the settings. I WOULD HIGHLY RECOMMEND it's much better than the 5 other upsell apps i tried before

One 2 Teatox
United States
Over 1 year using the app
UFE - Upsell Funnel Engine replied July 22, 2020

Great! Thank you so much for your recommendation 🤩 We are extremely happy to see more and more merchants RECOMMEND our small effort put on our small app 🥳

We love you guys 🥰

- Sarah, Helixo 👩‍🦰

November 1, 2021

Have only just started using the APP but so far have been impressed by the functionalities and more importantly by the prompt and efficient online service. Have no hesitancy in recommending the UFE Cross Sell & Upsell Bundle APP.

GLAM CONFIDENTIAL
United Kingdom
Over 1 year using the app
UFE - Upsell Funnel Engine replied November 2, 2021

If you face any further issues or if you need any assistance with our app feel free to contact us at support@helixo.co or via our in-app chat.

-Sarah, Customer support Advocate.

October 25, 2022

This App is everything I searched for. The support is more than great, Helped me with so much problems and solved everything. The design on the shop is so clean, and also the backend looks good, so you can find everything you want.

Johnnys Clipper
Germany
Over 1 year using the app
UFE - Upsell Funnel Engine replied October 26, 2022

Thank you so much for finding great value in our app. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 20, 2022

Great application with the possibility to add html code. Fast, it does not slow down the website. Extremely responsive customer service

Free Vibes
France
Over 1 year using the app
UFE - Upsell Funnel Engine replied September 20, 2022

We appreciate you taking the time to leave us an excellent review.

Your feedback helps us improve our service for our valued customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

Edited June 11, 2021

We've had some initial trouble when setting up, but support has really been responsive - great job. At the time, we are seeing a 0.5-2% conversion on the upsell module. Looking forward to the coming weeks.

4Endurance Slovenija
Slovenia
Over 1 year using the app
UFE - Upsell Funnel Engine replied June 15, 2021

Thank you so much for your support. Your words really mean a lot to us, these words really inspire us to keep moving forward. We shall strive to make our apps even better for your better experience Thank you.

If in need of help please contact us via the in-app chat or at suppor@helixo.co, We are always happy to help.

-Sarah, Customer Service Executive

October 21, 2021

Love this app, we use it for every single product in our store. Support is incredible & almost instant to respond.

Modern Bandit
Australia
Over 1 year using the app
UFE - Upsell Funnel Engine replied October 22, 2021

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Sree shankar, Customer Support Advocate

Edited October 2, 2020

Simple, straight forward and effective! Love it! I had a small issue with the discount not shown in cart, but in check out page. Contacted the customer service through chat, and connected with Sarah. She and her team helped me fixing the issue promptly. Highly recommend!

TOCHA Organic Tea
United States
Over 1 year using the app
December 10, 2021

Great UI and functionality. And great customer service. Highly recommended if looking to improve your AOV.

JBC
United Kingdom
Over 1 year using the app
UFE - Upsell Funnel Engine replied December 10, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Tinu, Customer Support Advocate

August 17, 2021

Sarah the customer support girl is incredible and very helpfull. Great app i would highly recommend :)

GEKO CASE
United Kingdom
Over 1 year using the app
UFE - Upsell Funnel Engine replied August 17, 2021

Thank you so much. Thank you for mentioning my name. This is a great motivation for me and my team to work harder.

Please let us know if you need any further assistance at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate.

August 25, 2020

The support is great. Sarah handles my problem in a very professional .. I would really recommend this app!

thefamilymarketus
United States
About 1 year using the app
UFE - Upsell Funnel Engine replied August 25, 2020

Thank you so much for sharing your awesome experience with us 🥰. Really appreciate your time 🎉

- Sarah, Helixo 👩‍🦰