Reviews (1,096)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
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Sarah's very helpful and was there whenever we needed guided with accurate information
helped us with upsell design
helped creating the nice design module
appreciate her!
we recommend this app to other store owner as well
thumbs up!thumbs up!thumbs up!
Amazing support from the very start! Very quick and helpful. the APP its self is also super user friendly!
Wow! That review made our day! 👌🥰 Appreciate your feedback and thanks for sharing it. 🙏
In case of further issues please contact us through our in-app chat or at support@helixo.co
- Sreeshankar, Customer Support Advocate
The team behind this app are the definition of gold standard service. We own 5 websites 1 of which is a wholesale site. All websites use the same advanced theme which actually has bundle functionality built in however it was very clunky and not the most robust way of maximising upsell margins. The UFE app is extremely user friendly and powerful in terms of upselling free gift promotions and bundling products together. For my trade site in particular, it has numerous customisations meaning I needed an alternative solution which was better than both the theme option and the wholesale third party app I need to use. I had an issue with bundles previously in the sense that I couldn't get it to integrate between all custom code on the site however the team at UFE were able to override this with the clean code meaning all my problems were solved within one hour of install. It is so simple to use and set up various funnels. The customer service aspect is tremendous and they reply within just 5 minutes! Any technical issue with script were resolved within 30 minutes of raising a ticket which personally for me is a breath of fresh air! If anyone has complex builds that don't work with other apps or pre built functions within a theme, I would seriously consider UFE as it does everything you could want from a bundle app and it seamlessly integrates with complex code.
Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier.
I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out.
Have a great day, and thanks for the review!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
Quick service. Sarah is very friendly and helpful. I had a few minor issues setting up the bundle. Everything is ok, I even got my questions answered.
Really good, works perfectly and the customer support team is great. It has increased my sales and is very user friendly
Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.
- Sarah, Customer Support Advocate
Best app ever to increase sales! I love it! The supporter contacted me immediately when i have a problem! Nice!
Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.
Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.
- Sreeshankar, Customer Support Advocate.
I've come half a year later for some support and yet again, they helped me through the issues I was facing.
Really liking the app so far, it looks very high quality.
Thank you for the great review! We're thrilled that you think our app is well-designed and has a wide range of options. We've put a lot of thought into creating a high-quality product that meets your needs.
Our support team is dedicated to providing top-notch assistance, and we're glad we were able to help you quickly and effectively with any issues you faced.
We really appreciate your feedback and your positive experience with our app.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Have only just started using the APP but so far have been impressed by the functionalities and more importantly by the prompt and efficient online service. Have no hesitancy in recommending the UFE Cross Sell & Upsell Bundle APP.
If you face any further issues or if you need any assistance with our app feel free to contact us at support@helixo.co or via our in-app chat.
-Sarah, Customer support Advocate.
This App is everything I searched for. The support is more than great, Helped me with so much problems and solved everything. The design on the shop is so clean, and also the backend looks good, so you can find everything you want.
Thank you so much for finding great value in our app. We are always happy to help merchants like you
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great application with the possibility to add html code. Fast, it does not slow down the website. Extremely responsive customer service
We appreciate you taking the time to leave us an excellent review.
Your feedback helps us improve our service for our valued customers.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team