Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and increase average order value. They appreciate its easy-to-use interface, simple setup, and customization options. Key features include bundle discounts, pop-up reminders, and volume discounts. The app's support team is praised for their quick response, expertise, and willingness to assist, even offering screen-sharing for troubleshooting. However, despite having a translation feature, it doesn't support multiple languages. Merchants appreciate its professional look and functionality.

May 18, 2022

Es una buena App, ayuda para poder elevar el ticket promedio de venta.
Es algo confuso de entender los conceptos de parametrización, pero su equipo de soporte es excelente.

Gelden Cosmeticos
Mexico
6 months using the app
UFE - Upsell Funnel Engine replied May 20, 2022

En primer lugar, muchas gracias por su tiempo. Gracias por encontrar un gran valor en nuestra aplicación y servicio.

Podríamos ayudarte en cada situación. Por favor, háganos saber si necesita ayuda.

En caso de consultas adicionales, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Sarah, defensora de atención al cliente.

May 27, 2021

Sarah and the team are great! They helped me code the plugin into our custom theme on shopify - no questions asked! Will recommend. Now i'll wait for the sales to come in.

Argh.dk
Denmark
6 months using the app
UFE - Upsell Funnel Engine replied June 1, 2021

We are really grateful for your kind words. This really inspires us to keep moving forward. We shall strive to make your experience with our app more and more enjoyable as we move forward. Thank you.

In case of further queries please contact us via the in-app chat or at support@helixo.co

-Sarah, Helixo customer support.

September 29, 2020

VERY GOOD. BEST FREE APP USED SO FAR. LOTS OF OPTIONS TO UPSELL N CROSSELL COMPARED TO OTHER FREE APPS

UrbanStyleStore
India
6 months using the app
July 20, 2022

Why does this app create an order draft? Apart from that, we are very happy with the application. Thank you

Vincent's Collection
Türkiye
6 months using the app
UFE - Upsell Funnel Engine replied July 20, 2022

First of all, thank you so much for your review. Your words really made our day.

The Draft Orders API provides the ability to create draft orders with a discount. UFE app uses Shopify draft order to apply the discount for upsell offers.

The draft order status changes to complete when the customer makes payment and completes the checkout.

Also, consider a draft order with an open status as an abandonment order.

Hope you got the point. Thanks again for your kind words.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

May 7, 2021

Best APP to do cross-selling and offers. It has several configurations and we can put it the way we want.

Bstrong
Portugal
6 months using the app
December 17, 2021

The app works well. I got some issues with the app design on my store. I contacted the support, and their team were really professional and fast in fixing my issues. So great

SneakFreakTM
France
6 months using the app
UFE - Upsell Funnel Engine replied December 17, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate.

September 22, 2020

La aplicación era justo lo que estaba buscando.
La verdad que el servicio de atención al cliente fue algo lento pero toalmente entendible ya que solamente son dos personas. No me importó porque lo tuve de fondo en lo que configuraba otras cosas y además solucionaron mi problema.

Colgantillas
Spain
6 months using the app
August 18, 2020

This app is amazing. Installation and navigation are very easy to handle. I needed some help with some specific design customisation. They did it straight away for me! AAA Customer Service! Thank you!

aaina & co
Australia
6 months using the app
September 26, 2020

Installed the app on a Saturday afternoon. Needed some custom coding to have the design in-line with my website. Within <20 min Sarah helped me to do so. Fantastic service!

FASHIONA
Netherlands
6 months using the app
July 13, 2021

Sarah, thank you very much, it helped me with all my problems, it's really kind and patient. This application has been very good for my store. I recommend it to everyone.

Batmansstore
Türkiye
6 months using the app
UFE - Upsell Funnel Engine replied July 13, 2021

Awesome, really appreciate your time to share the feedback ✨

In case of further issues please contact us through our in-app chat or at support@helixo.co.

- Sarah, Customer Support Advocate.