Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

November 17, 2020

I was going to give this app a 4 instead of a 5 because it offers limited options for the end user to customize products in a funnel. I was looking at the possibility of having the customer choose the products that can go into their funnel, e.g a gift pack without affecting the final cost of the funnel. However, I have decided to change my 4 starts into a 5 and the reason is simple. Sarah (the app`s Customer Support Advocate) gave me a remarkable customer service experience. She was prompt and friendly and took her time to review the products I`m working on. In my experience, customer service personnel of this calibre are rare to find. Truly grateful, thanks Sarah <3

Brother Mel's BBQ Sauce
United States
4 months using the app
September 1, 2020

I'm shocked this app isn't used more. Would recommend for anyone looking to explore great upsell options

Clyde's Leather Balm
United States
4 months using the app
February 1, 2020

Funnels work perfectly on my page. Haven’t launched it yet I’m sure they’ll increase my conversion rate. Customer service is more than excellent and willing to help. Highly recommend.

Glow Beauty Stores
United States
4 months using the app
October 26, 2021

I'm loving it. The Widget layout for customer is super user-friendly. Especially, Sarah from the support team is more than amazing. She patienly walk me through each steps of 1st time settings. Keep up the incredible work!

Apride
Vietnam
4 months using the app
UFE - Upsell Funnel Engine replied October 26, 2021

Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.

Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.

- Sarah, Customer Support Advocate.

February 22, 2021

The app is so easy to use but offers room for customization too by using CSS, which is great. On top of that, the customer service is superb and solves my issues right away.

Ascrono
United States
4 months using the app
March 28, 2022

Great Services from Sarah.
She help me to set up UFE Cross sell & Upsell bundle.
Superb services. Highly recommended

MCBabyShop
Hong Kong SAR
3 months using the app
UFE - Upsell Funnel Engine replied March 28, 2022

Thank you so much for finding great value in our support. We are always happy to help merchants like you. I really appreciate your time :)

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.

October 1, 2020

Super Easy to Use and easy to preview exactly what it will look like on my website. Some funnel types could be explained a little better or in more detail.

The Radiant
United States
3 months using the app
August 22, 2020

Great Support !! can easily recommend it to any store that needs to add upsells , a lot of customization options but it's easy to pick up ,

Desk Talk
India
3 months using the app
June 29, 2021

I just started using UFE, but I can already tell this is going to be a great decision! Their app has loads of customization that simple folks can do. It is also very visually appealing! Perhaps the best part so far has been the top notch customer service I’ve received during setup! Sarah has been nothing but helpful, polite, and positive with me. Thanks Sarah! In a weird way, I hope I have a problem and need to contact you again soon!

BK Variety Market
United States
3 months using the app
UFE - Upsell Funnel Engine replied June 29, 2021

Your opinion means a lot to us. Thank you so much for taking the time to share your experience with the Shopify community. Once again thank you so much for your support.

In case of further issues please contact us through our in-app chat or at support@helixo.co.

-Sarah, Customer Support Advocate.

April 5, 2020

Very great app !

DELTA DEAL
France
3 months using the app