Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

April 14, 2020

Very easy to use and the customer service is fantastic and super responsive. Very happy with this app so far.

The Green Brick Boutique
United States
8 days using the app
August 31, 2022

Perfect app to improve your sales, easy to use, and the support responds quickly to help you solve issues.

Lyou Store
China
8 days using the app
UFE - Upsell Funnel Engine replied August 31, 2022

Thanks for the positive review! We love hearing from our customers – especially when our product and support are able to make a positive difference to them.

Thanks again, and we hope to hear from you again soon!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

August 25, 2020

This is a very useful app. i recommend it. thank you for this app and the customer support is very friendly and well-organized

Furtastic Buddy
Canada
8 days using the app
UFE - Upsell Funnel Engine replied August 25, 2020

Thank you so much for sharing your experience 🥰 Really appreciated! 🎉

- Sarah, Helixo 👩‍🦰

October 21, 2020

i think apps it easy to use and have a very responsive customer service. for a non technical person like me also easy to use.

WACKYTONIC
Malaysia
7 days using the app
February 6, 2023

Great support, great app, it's very complete and useful for cross sells and upsells, and much more. Good job

MyStand24 s.r.l.
Italy
7 days using the app
UFE - Upsell Funnel Engine replied February 6, 2023

Thank you for your kind words! It's great to hear that you find our app complete and useful for cross-selling and upselling. Our team works hard to make sure that our customers have a positive experience, and it means a lot to receive such positive feedback.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

November 27, 2020

Very good app and suport team!
Thanks so much.
I think I have created a nice widget!
Can contribute to sales。

Laviwell
Japan
7 days using the app
Edited March 4, 2021

Very helpful and friendly, I already solved a lot of problems with help of system support, Sarah. Thanks. I do enjoy using this app for my website.

Kedai Emas Sri Tanah Merah
Malaysia
7 days using the app
January 12, 2022

We used this app for upsell x cross-sell and it perfectly fit. Also lightning fast support is a big plus!.

Lux Royal
United Kingdom
7 days using the app
UFE - Upsell Funnel Engine replied January 12, 2022

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer Support Advocate

March 5, 2021

I had to need a bundle purchase app so search it to the Shopify app store. I found out so many bundle apps but it was hard to find what I want. But then, I found 'UFE Cross Sell & Upsell Bundle' finally and it was really really different from other similar apps.
1) Most bundled apps align items vertically. However, this app aligned items horizontally and displayed the item name beside the image, so it went well with the existing homepage.
2) And it's also available to activate with only one item. Other apps wanted two items at least for activate to bundle feature. This is very big difference from other apps.
After installed it, I had trouble with one thing but it was never big one in the result. Because their crew(Helixo support team) is a very excellent expert. I sent require help message in the app and they reacted quickly and kindly.
They found a way so easily and it was surprised me. And they also found what I didn't find and advanced it, too.
Now I write a review with feel very satisfaction.
If anybody wanna a bundle app, I recommend this app strongly! I spent search so many time to find this app. And I hope you save time.
Thank you! Helixo guys! And especially thank you, Sarah!

UNAVI USA, Inc.
United States
7 days using the app
March 27, 2023

Awesome app and great support, very responsive and got me exactly what i wanted ! I highly recommend !

Mobray Beauty
United Kingdom
7 days using the app
UFE - Upsell Funnel Engine replied March 27, 2023

Thank you for taking the time to leave us a review! We're glad to hear that our team was able to provide you with practical solutions and resolve your issues. We appreciate your kind words and value your feedback.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team