Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

Edited December 4, 2021

Después de haber intentado con otras apps al fin encontre esta, la mejor, el soporte es muy rápido!

TIPITIN
Mexico
28 days using the app
UFE - Upsell Funnel Engine replied December 5, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate.

November 5, 2020

This is a great plugin! Very suitable for my website, their communication is very timely! Looking forward to the next cooperation!

Waterdrop
United States
28 days using the app
February 1, 2022

Awesome app, great and prompt customer service. Works extremely well to increase AOV. Love the cart, thank you page, and in page upsell features. Increases profits by 20% easily!

WaxHero
Singapore
28 days using the app
UFE - Upsell Funnel Engine replied February 1, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing our app. We look forward to serving you for many years to come!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

March 4, 2024

Great support from the team to find a workaround in working with multiple discount codes. Always quick to respond and thinking along to get better results from the app.

TraumaPet Nederland
Netherlands
15 days using the app
UFE - Upsell Funnel Engine replied March 5, 2024

We're honored by your positive feedback! It's wonderful to know our support has made a positive impact.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 24, 2024

Service au top, j'avais besoins d'aide et ma aidez dans mon problèmes sa était rapide , en plus l'application te propose des bundle avec des lots de produits, donc si vous avez des kits ou des complément de produits à ajoutez cette application et votre meilleure amis et le tarifs et super correct, je recommande à tout type d'utilisateur.
Merci

FradelBeauty
France
22 days using the app
UFE - Upsell Funnel Engine replied January 26, 2024

Wow, merci pour cette critique si positive !

Nous sommes ravis d'avoir répondu rapidement à vos préoccupations et que vous trouviez notre application utile pour créer des bundles.

Votre recommandation signifie beaucoup et nous sommes là pour tout besoin futur.

En cas de questions supplémentaires, veuillez nous contacter à support@helixo.co ou via notre chat dans l'application. Nous sommes toujours heureux de vous aider.

Équipe d'assistance Helixo

October 11, 2023

Finally, a cross/down/sell app that does what I want it to. Worst-case scenario, the support fixes it for you

Pilsna
France
27 days using the app
UFE - Upsell Funnel Engine replied October 13, 2023

Thank you for your kind words! We're delighted to hear that you're satisfied with our app. 😊

Providing excellent customer support is one of our top priorities.
We're here to assist you in any way we can and ensure your experience with our app remains outstanding.
Your feedback is greatly appreciated, and we look forward to continuing to serve you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

November 17, 2020

The support of this app is top-notch! Sarah has been so helpful in assisting me to set up my app. She has every answer to my questions, which gives me so much confidence in using this app. I know I can count on this app to increase my revenues!

My Coffee Stix
United States
27 days using the app
July 14, 2022

very good, very helpful representative. Give a shot and you will see. The layout looks good too. I like it

NutrBank
United States
27 days using the app
UFE - Upsell Funnel Engine replied July 14, 2022

Hi, Thank you so much for finding great value in our app, and thanks for recommending the app to others. We are always happy to help merchants like you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

October 26, 2021

Great App looks great, works well, And the chat support was awesome (Tinu ). I was missing one check box that I hadn't seen and was frustrated and started a chat. a couple of minutes later I had everything the way I wanted it

Fosters Mattress
United States
27 days using the app
UFE - Upsell Funnel Engine replied October 26, 2021

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Tinu, Customer Support Advocate

February 15, 2021

Very good app! It is really driving conversion to our store. The assistance is really good and helpful! Many apps are really not responsive, definitely not here! Big thanks to Sarah who is always super nice and fast

Le petit futé
Switzerland
26 days using the app