Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through bundle discounts and pop-up reminders. Its user-friendly interface, scalable pricing model, and integration capabilities are also favored. The support team is commended for their promptness and helpfulness, providing live chat and screen-sharing for troubleshooting. While the app's translation feature is functional, it lacks multi-language support. Merchants also value the free trial offered.

March 9, 2021

Excellent app. Unfortunately didn't quite work with another one app I needed to work too. Excellent customer service too.

Samaritans Online Shop
United Kingdom
About 3 hours using the app
August 24, 2020

This app is quite user-friendly, didn't take me long to get the hang of it. Amazing customer service - responded to my inquiry within seconds using the chat option. Would recommend

Bonded Beauty
Canada
About 3 hours using the app
UFE - Upsell Funnel Engine replied August 25, 2020

Glad to hear your feedback 🎉 Thank you for sharing it, really appreciated 🥰

- Sarah, Helixo 👩‍🦰

March 14, 2023

Sarah was absolutely amazing to deal with. She was very quick and couldn't have helped me more. 10 out of 10

Provex Australia
Australia
About 3 hours using the app
UFE - Upsell Funnel Engine replied March 14, 2023

Thank you so much for your positive review! We are thrilled to hear that we can provide you with excellent customer service and went above and beyond to help you.

We strive to provide exceptional service, and we are glad that Sarah delivered on that promise.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

August 21, 2020

Perfect solution with great support team !
And it's free !
A must have.
Thanks to the team for this great work

Pando
France
About 3 hours using the app
UFE - Upsell Funnel Engine replied August 21, 2020

Awesome! I am glad that I could help merchant like you 😊 Really appreciate your time taking to share your experience with us 🙏

- Sarah, Helixo 👩‍🦰

August 11, 2020

Support very very fast and they have all the solution you need (java, css etc) i highly recommanded this app !!

BraCare
France
About 3 hours using the app
November 9, 2022

Easy to setup and use, support was very quick to solve my query when I wanted to move the cart widget placement, would recommend!

Barking Bags
United Kingdom
About 3 hours using the app
UFE - Upsell Funnel Engine replied November 9, 2022

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 10, 2021

One of the best apps for in cart upsells and cross sells. It is very easy to use and has super fast customer support if you need anything.

PupClub
Austria
About 2 hours using the app
UFE - Upsell Funnel Engine replied September 10, 2021

Thank you so much for your review. Glad I could help you today, always happy to continue support to you 😊

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sarah, Customer Support Advocate

November 21, 2020

A very versatile app. One of the greatest I've tested so far. Flawless and easy to use. The UI & UX fit all types of themes and designs. Last but not least, the support team responds to queries quickly.

Mon Mood
France
About 2 hours using the app
February 13, 2021

I have contacted the assistance for ask support about to functionality and Sarah it was very gentle and inform me that soon the functionality requested will be implemented.

Miri Beauty Shop
Italy
About 2 hours using the app
August 27, 2020

No charges. Works great on my store :) Many frequently used features. Highly recommand. Great customer service. Thank you.

Stilvolle Boutique
Hong Kong SAR
About 2 hours using the app
UFE - Upsell Funnel Engine replied August 28, 2020

Awesome! Thank you so much for sharing your feedback 🎉 Glad I could help merchants like you 🥰

- Sarah, Helixo 👩‍🦰