Reviews (1,096)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
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Fantastic app. Loads quickly, easy to use and their support is second to none. Highly recommend installing this app.
Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you find it easy to use and that our support team was able to provide excellent service to you.
We strive to provide our users with the best possible experience, and your feedback reinforces that we're on the right track
Thanks again for your recommendation, and we look forward to serving you in the future!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Love this app so far! I added this app last week and my experience has been great thus far. The interface is easy to navigate which makes it easy to build funnels and adjust formatting to meet the needs of your store. I was able to quickly create a funnel and add it to my website within 1 hour. Additionally, the customer service has been great. I reached for guidance on a few edits and the team responded quickly and addressed all of my needs. Highly recommended!
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're loving our app and that it has been a great experience for you so far.
Providing excellent customer service is also one of our top priorities, so we're delighted to hear that our team was able to promptly assist you and address all of your needs. We strive to be responsive and helpful, ensuring that you have a smooth and enjoyable experience using our app.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great
First of all, Thank you so much for your review. It means a lot to us
I know the minimum 100-words limitation of the review will be a burden in your tight business schedule.
Anyway, really thankful for your time.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
User friendly app with great customer services and technical support any time. Waiting for more great update features
I used the app to help me set up an upsell bundle to increase my sales. I really love the speedy response of the representative in the chat. I am a newbie and needed much support. The representative was patient and answered all my questions.
L'application est facile à utiliser. je recommande. Les réglages sont faciles d'accès et l'interface intuitives.
Thank you so much for sharing your feedback about our app.
We're happy to hear that you found our app to be simple and clear.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team
This app is great for creating bundles, upsells, etc. I've found it to have many options, giving you tons of flexibility if you're looking to fine-tune bundles at a per-product level. For example, unlike many other apps, you don't have to automatically show a bundle of 3 products on all 3 product pages. You can create unique bundles for each. I also appreciate the options of in-page or pop-up bundles, and that you can add a bundle to multiple pages such as the cart and collection pages. This allows you to sell bundles on their own vs. just tying to a product. There are some minor drawbacks in how the app uses draft orders instead of discount codes, but this has some workarounds. It can be tricky if you're looking to discount a bundle, and then offer customers a discount code on top of this (I don't believe its possible). However, the level of flexibility is worth the trade-off, as every bundle app seems to have some trade-offs. I also think the app UI, and the visuals created by the app, are great. It leaves you less work to do to create a smooth UX. With tons of options plus a custom CSS field, you can achieve lots of different functionality and design. Support team has been great as well, and it's a lot of value for the price. Great work!
Wow, I can see that you have taken your time to draft such a detailed review. We highly appreciate what you have done for us here. Such a detailed review can really help the customer find what they are looking for. You have been a great customer to us. We wish you all the very best with your business.
If you need any assistance with our app please contact us at support@helixo.co or via our in-app chat.
- Sarah, Customer Support Advocate.
Really helpful application, very impressed with the service to date. Would definitely recommend to all.
Great service and they helped me set it up based on my needs! I love how they are quick, efficient. App replaced 2 of my apps and provides more value
Customer service is great. I had some problems, they were easily fixed. Have not tested it too see its results, but im leaving a review for the customer service.