Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

November 21, 2020

Super easy to install and excellent support from Sarah!!! Had it working within minutes on our site. Highly recommended for your Shopify store :)

Essence & Mist
United Kingdom
About 1 hour using the app
November 7, 2020

Sorted all our bundle needs, keeps the site fast. Easy seamless install. Got support to customize within 5 sec!! Best customer support I have ever seen. Highly recommend

VIMANA SNOWBOARDS
Sweden
About 1 hour using the app
September 5, 2020

This is the best upsell and bundle app there for Shopify. Had an issue on the placement of the widget but their support team resolved my issue super fast. Very responsive support team. Though this app is the best, I am not sure about using this app on my store because I am using Checkout-X and this app is not compatible with Checkout-X. It'd be great if they can support 3rd party checkout apps in the future.

The ProLife Co.
United States
About 1 hour using the app
August 31, 2020

I've been playing around with other apps and I landed on UFE 2.0 and it's very intuitive, clear and easy to use. I've been looking for ways to offer deals for customers to buy multiples and for ways to upsell products and this does exactly that without adding a ton of stuff I don't need. So far so good! I'm excited to see what it can do for my sales!

Granola Bar™ Pan
United States
About 1 hour using the app
July 24, 2021

Installed the app today - nice interface. Support and developers were really efficient. Thank you for your assistance!

Fifin London
United Kingdom
About 1 hour using the app
UFE - Upsell Funnel Engine replied July 24, 2021

Thank you for your review, it's our 500th review, always special for us 🤩 I am glad that I could help you today 😊

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Nikitha, Customer Support Advocate

June 12, 2020

This app is really customizable and the user interface is easy to use. When the pop up didn't appear because of another app, I received great customer support in figuring out the problem.

poppikit
United States
About 1 hour using the app
UFE - Upsell Funnel Engine replied June 12, 2020

Awesome! Thanks for that genuine review 🎉 We love to give support to any extent to maximize your sales. 💪🏻

Yes, we are commited to it ✌️

- Sarah, Helixo

May 3, 2022

App allows me to easily setup an upsell offer for an additional product. I had a few issues getting it setup due to a cache in my browser and the support team was able to quickly solve it for me.

w8train
United States
About 1 hour using the app
UFE - Upsell Funnel Engine replied May 3, 2022

Thank you so much for taking the time to share your experience with our app. We take pride in knowing our customers are happy with their store experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

November 11, 2022

UFE is a very usefull app and easy to install. Last but not least, their customer support is really excellent! Thanks!

TradeCircle Direct
Netherlands
About 1 hour using the app
UFE - Upsell Funnel Engine replied November 11, 2022

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

Thank you again for your kind words

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support team

July 27, 2020

Great Support... Setup within min... through help from support team... Volume discount for products and many more...

SHERZA WHOLESALE
Bhutan
About 1 hour using the app
UFE - Upsell Funnel Engine replied July 28, 2020

Awesome 🎉 Thank you so much for sharing your feedback 🤗

- Sarah, Helixo 👩‍🦰

July 9, 2022

so great, the support team is acting very quickly on my case. Sarah did the great job by helping me to modify the feature. Recommend it

Favor Graphics
Vietnam
43 minutes using the app
UFE - Upsell Funnel Engine replied July 9, 2022

Hey. Thank you so much for adding my name to your experience. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.