Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and increase average order value. They appreciate its easy-to-use interface, simple setup, and customization options. Key features include bundle discounts, pop-up reminders, and volume discounts. The app's support team is praised for their quick response, expertise, and willingness to assist, even offering screen-sharing for troubleshooting. However, despite having a translation feature, it doesn't support multiple languages. Merchants appreciate its professional look and functionality.

February 1, 2024

Great app, excellent free option and great pricing structure outside of that. Fast customer service response, would recommend!

Our Apparel UK
United Kingdom
Over 2 years using the app
UFE - Upsell Funnel Engine replied February 2, 2024

Thank you so much for your fantastic review! Providing valuable and accessible services to our users is a top priority for us.

It's great to know that our customer service team was able to respond promptly to your needs.

We understand the importance of fast and efficient support, and we're delighted that your experience reflects our commitment to customer satisfaction.

Your recommendation means a lot to us, and we're grateful for your trust in our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

March 15, 2024

Great Customer Service once 1 is around. Lishana was very helpful and patience. Would love to grow my shopify with it since it is free for newer shops. Really useful app!

DoLaMy
United States
20 days using the app
UFE - Upsell Funnel Engine replied March 23, 2024

We're delighted to hear about your positive experience with our customer service! Thank you for recognizing Lishana's helpfulness and patience. We're glad to know that you find our app useful for growing your Shopify store, especially with its free plan.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 21, 2024

I just had a small question, I contact support and Glen was super helpful , even he made a google meeting with me sharing the screen , this is not an usual thing that most support team i deal with do.

5* support

regarding the app its doing everything I need it to do and its simple to use, you just need to play arround a little bit and we can configure it easely

VelvetX
Portugal
14 days using the app
UFE - Upsell Funnel Engine replied February 22, 2024

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that the Customer service agent could assist you promptly and effectively. Providing exceptional support is always our top priority, and we're glad to know that the Customer service agent went above and beyond to ensure your satisfaction, even going as far as setting up a Google meeting to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 26, 2024

Great app & functionality - customer service is top quality too! Quick and reliable support.

The Foot Collective
Australia
Over 3 years using the app
UFE - Upsell Funnel Engine replied April 27, 2024

Thank you for your fantastic review!

We're delighted to hear that you're loving the app's functionality and that you've had such a positive experience with our customer service team.

Providing top-quality support is our priority, and we're thrilled to have been able to assist you quickly and reliably.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 5, 2024

Quick and competent support, I like the App because it's simple and easy to use.

PurcPure Hair
Germany
8 months using the app
UFE - Upsell Funnel Engine replied April 10, 2024

Thank you for taking the time to share your thoughts with us! We're thrilled to hear that you've had a positive experience with our app and that you find it simple and easy to use.

Providing quick and competent support is a top priority for us, and we're delighted to hear that our efforts have met your expectations. Your satisfaction is what drives us to continuously improve and enhance our services.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


March 4, 2024

Great support from the team to find a workaround in working with multiple discount codes. Always quick to respond and thinking along to get better results from the app.

TraumaPet Nederland
Netherlands
15 days using the app
UFE - Upsell Funnel Engine replied March 5, 2024

We're honored by your positive feedback! It's wonderful to know our support has made a positive impact.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 26, 2024

First time user of the app UFE , i was a bit nervous as i didn't know how it worked but fortunately Tinu rescued me, she was very patient, extremely professional and friendly.
All my questions were answered and very quickly. I happy to know that we can reach the assistance anytime and they will be there for us.

Well done for the customer service and thanks again to Tinu.

Breakcup
France
30 days using the app
UFE - Upsell Funnel Engine replied January 27, 2024

Thank you so much for taking the time to share your positive experience with our customer service team! We are thrilled to hear that our agent was able to assist you effectively and make your first experience with UFE a positive one.

Our team takes pride in providing excellent customer service, and we're delighted to know that you found our representative to be patient, professional, and friendly. It's wonderful to hear that your questions were answered quickly and that you feel confident in reaching out to us anytime you need assistance.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

January 10, 2024

Glen was very helpful in repositioning the widget to show where I wanted it. I've already had customers make purchases using the volume discount feature. Would highly recommend!

ElevenLabs - Plant Based Nutrition
Australia
3 months using the app
UFE - Upsell Funnel Engine replied January 12, 2024

Thank you for taking the time to share your positive experience!

We appreciate your positive review and are glad to hear about your successful experiences and that you're happy with our customer service!

Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 24, 2024

I recommend this application, it has excellent support. Thanks to Athira from Helixo, who kept helping me constantly step by step to install the application and make my first funnels.

Vidorra
United States
2 months using the app
UFE - Upsell Funnel Engine replied January 25, 2024

Thank you so much for your kind words and positive review! We’re thrilled to hear that you had a great experience with our application and that our customer service agent provided excellent support throughout the installation process and creating your first funnels.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

January 16, 2024

amazin sup team , i got so confused issue about the upsell cart page and they try to fix it with 3 members of sup team so , amazing app amazin team amazing experiance

AstroMist
Japan
5 months using the app
UFE - Upsell Funnel Engine replied January 17, 2024

Thank you for your glowing review!

We're thrilled that you find our app fantastic, and it's wonderful to hear that our customer service went above and beyond for you.

Your satisfaction is our priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


Helixo Support Team