Reviews (266)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upsell and cross-sell features that significantly boost sales and profits. It's noted for being free yet as effective as paid alternatives, with an easy setup and customizable options like pop-ups and product-specific upsells that enhance the shopping experience and increase average order values. The app is compatible with various themes and does not slow down websites. Support is highlighted as responsive and helpful, quickly resolving issues and providing personalized assistance, making it a valuable tool for revenue growth.

May 27, 2022

Amazing app, awesome support. Thank you for providing this amazing app for free! I would recommend 10/10

VIP Mobile
Romania
3 months using the app
January 24, 2023

support is great and would reccomend this app. great to have a free plan for small businesses as well!

Empowerclothingltd
United Kingdom
3 months using the app
Propel Commerce replied January 24, 2023

Hello friends at Empowerclothingltd,

We're glad to hear our app is helping your business! Thanks for the review, Emma! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 22, 2022

Awesome customer service! They helped me with a bunch of questions and solved some problems with our code.

22breakfast.com
Germany
2 months using the app
Propel Commerce replied August 23, 2022

Hello friends at 22breakfast.com,

Thank you very much for the review, Oliver! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

May 28, 2019

OMGosh ... This app is amazing!

This is just what we wanted for getting customers to add on gift cards and other items in the check out process.  The app is so quick and easy to set up. The instructions are very clear and intuitive. And the finished set up is professional in appearance. Highly recommend this product to any size business.

Thanks very much! 

Elves' Best Christmas Crackers
Canada
Over 5 years using the app
August 14, 2023

Very easy to use and definitely helps make easier for my customers to add whats needed to their orders

Spicy's Custom Creations
United States
About 2 months using the app
Propel Commerce replied August 15, 2023

Hello friends at Spicy's Custom Creations,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 22, 2019

Thank you! So excited to have an app that upsales. I didn't realize it was an option!

It will be wonderful to be able to give customers more options of what they can buy at cart.

Jayne Samantha
United States
Almost 4 years using the app
July 7, 2019

very good app. needed a quick way to upsell on my site and this app was perfect! recommend to anyone

Founders Coffee Company
United States
Over 3 years using the app
July 3, 2019

I don't usually leave reviews, but this app and its team had me so impressed that I just had to drop by and leave 5 stars.

First of all, it's free which is always great for startups. But for a free app, it's packed with great features that lets you truly customize each upsell window for every window to display exactly how you want and to perfectly match your store.

On top of this great customization and ease-of-use, the Upsell Now support team is truly one of the best I've encountered on the app store yet. I never had to wait more than an hour or two (business hours and sometimes even outside of) for a very thorough and detailed reply walking me through each step with easy to follow images. They were also very friendly and seemed genuinely concerned with the inner workings of my business; this is incredibly hard to come by, especially with free apps.

Would highly recommend this app and would give 10 stars if I could!

Two Tides Aquarium Supply
United States
About 3 years using the app
July 23, 2019

Was having an issue with a discount not working, but the customer support was very fast and helped me out. Thank you!

Yumelixir
United States
About 3 years using the app
Edited March 2, 2022

Great app to offer add-ons for customers. Works great, easy to use. I used this app as a workaround for custom additional product options(for example "add a gift card to the order" etc.) other similar apps had issues when working with other apps - this app works just great without any troubles. Customer support has solved the few customization issues we had within the same day. Highly recommended

Time Resistance
Lithuania
About 3 years using the app
Propel Commerce replied March 30, 2021

Thanks so much for taking the time to leave this awesome review :D We're so happy to hear that you've found the app effective and easy to use.