Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable features, which allow for the creation of brand-reflective apps. It's praised for boosting sales, offering live selling, push notifications, and seamless Shopify integration. The design process is efficient, and the customer service is excellent, particularly during onboarding. Merchants also value the set pricing model over a percentage of sales. The app is known for its speed and easy navigation.

September 12, 2023

Vajro have been a game changer for us ! Since we rely alot on social media, its good to have a direct in touch with customer way to send notification ETC

Customer service is out of this world witch is something rare in todays world.

best part about the app so far are the direct notification and the live streeming that are literaly endless in oportunity.

Nicoletta Valentina
Chile
2 months using the app
September 13, 2023

I love the way our app turned out it looks identical to our website which makes it easy for our customers to use. I also love the fact that live selling is so much easier for our customers as well.

Michigan Southern Charm Boutique
United States
4 months using the app
October 12, 2023

Kirthiga was very helpful. I loved how easy the flow of the App. I'm very excited to launch my App soon.

ZALISZ
United States
5 days using the app
November 25, 2023

JP was amazing! I had such an easy time setting up my mobile app.

BeSpecial: The Movement
United States
About 2 hours using the app
Edited January 5, 2024

I had been with my previous app for 4 years and was afraid to try something new even though my sales were dipping. I was never satisfied with the look of the app and the ease of use. I made the switch to Vajro in July 2023 and I am proud of the way my app looks now. Let's face it, you only have one chance to make a good first impression. I feel like my sales are becoming more balanced and less reliant on Live Sales. The team is easy to work with and has addressed every question, concern, and helps me quickly anytime I need it. I have been very satisfied with my move and I love that the app is a set price and not a percentage of my sales. I am so glad I took a leap of faith because I am much happier with Vajro. Thank you to Kirthiga & Sagar for getting me taken care of again!

Creme De La Creme Boutique
United States
4 months using the app
September 23, 2023

We were searching about other app but decided to go with this app. So far, they are providing good customer service and prompt in action. Excellent team they have. Quick and easy set up. Still more to go and looking forward to good support from vajro team until work finishes. It would be more appreciated if app comes up with looking and working better as we expected. :)

Medexsepeti.com
Türkiye
9 days using the app
November 30, 2023

I would be cautious with this app. We have another Shopify store we used it for - and I am in this account to leave a more accurate review. When you first set up, they present a review request prior to the work being done - so you think you are leaving a review toward the end, however you are not. The customer service upon the first meeting is outstanding. So naturally, you leave a 5-star review. Then, after the review is left all the problems arise. This account was first set up incorrectly with Apple. We have a boutique business, and they set it up as an Individual account. It still says my personal name on the app. Our business is an LLC with a DBA of our Boutique. They did not ask the appropriate questions during the set up to set it up correctly. On Android, we cannot verify our business since it is an LLC with one name but legally doing business as another name. All of our utility bills are under our LLC. Once again, it was submitted incorrectly. They basically came in, threw something together, requested a premature review, left us a bundle of problems, and took the $100 monthly fee. Shopify is steering clear because this is a third party app. They have reached out to offer a complimentary marketing person to help us with getting more business, but no one of any such person reached out. We are at a loss since the entire app was setup with Apple and Android incorrectly, and now we cannot use an app with our store.

Trendy Dog Mom
United States
15 minutes using the app
February 28, 2024

So far the set up process for the app has been very easy. I had customer support reach out right away to help and begins setting everything up. Kirthiga did a walk through with me and was also great to explain my options. Once the app goes live we have am additional onboarding call to begin the live selling process and set up. It truly is nice to have great customer service!

Roaming Gypsy Boutique
United States
Vajro Inc replied March 5, 2024

Hi Roaming Gypsy Boutique Team,
We're thrilled to hear that your app set-up process has been smooth and that you've found our customer service exceptional.
We're committed to ensuring that every step of your journey with us is seamless and enjoyable.
Wishing you continued success

Regards,
Aakash
Vajro Team

September 24, 2023

Amazing experience very helpful! Look forward to gaining more traffic and sales through new app!!

Laby Store
United States
About 2 months using the app
February 8, 2024

I highly recommend this Vajro developer to everyone. I received on-time resolution, excellent service, and very friendly customer support. Personally, Vaishnavi has very good knowledge; she helped me a lot. They offer numerous features and provide articles to understand them better, along with a user-friendly Vajro dashboard. Overall, it's great!

Guduchi Ayurveda
India
Vajro Inc replied February 13, 2024

Hi Guduchi Ayurveda team,

We’re so glad to hear that you’re enjoying Vajro’s numerous features and finding our articles helpful. Our goal is to make the Vajro dashboard user-friendly and easy to work with, and we’re pleased to hear that you agree with us.
Your success means a lot to us!

Regards,
Aakash
Team Vajro