Swatch King: Variants Options

Swatch King: Variants Options

Reviews (1,893)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing shopping experiences by managing product variants and color swatches, noting increased conversion rates and improved product listing attractiveness. It offers a user-friendly interface, seamless Shopify integration, and features like customizable swatches and hiding out-of-stock items. The app is also recognized for its reliable performance, continuous updates, and responsive customer support that assists with code adjustments and quick issue ...

November 15, 2024

Buggy app with minimal support.

Floorfinity
Canada
13 days using the app
October 30, 2024

Erg slecht heb het abonnement opgezegd maar krijg nog steeds facturen binnen die ik niet meer wil betalen maar ze wel in rekening brengen, al dus slechte ervaring hoop dat jullie mij hierbij kunnen helpen

Sensissta
Netherlands
2 months using the app
March 30, 2023

We are having HUGE issues with a recent update that Swatch King have done and the support is ignoring our request for assistance. This has impacted our store in a huge way across metafields and SEO data. We would appreciate it if someone could reach out urgently.

Otiumberg
United Kingdom
About 2 years using the app
March 24, 2022

I am having problems with their Variants description app and swatch app and sent them numerous emails asking for help but they would simply ignore you. Have been trying for a month to get help and subscribed to their apps for more than a year. NO SUPPORT AT ALL!
Not sure if they are still in business.

CBath
United States
Over 1 year using the app
September 26, 2022

charges you even after cancelling. i have been charged 3 more times since cancelling my plan. currently trying to make sure im not billed againg but i have no access to any billing page from the atm

Bad Astronaut
United States
8 months using the app
Edited January 25, 2024

To be honest, I'm truly disappointed. I have been using this app for over three months now, and I believe I have gained some level of authority to voice my concerns. I have reached out to them twice to address my issues, but both times have been incredibly frustrating. Their technical support is never available online, despite automated messages promising a response within three hours. However, ...

Tuxedo Action
United States
7 months using the app
November 14, 2022

IF you live on the East Coast stay away from this app! I couldnt get my questions answered or the app even set up due to no support. They offer a messenger option for support but they reply off hours as I assume they are the opposite of Easter Standar time. I could not upload swatches or get anything set up due to no live support agents to help you thought the set up process.

Black Dog Testing Site
United States
About 1 month using the app
August 16, 2020

I deleted this app as I started Turbo Theme and I did not need it anymore, there was a code left behind which kind of f'd up my product page. I am not sure why these apps leave behind a code when I delete them. Idiots wasted a day of mine, I had to delete everything & redo my page.

WRITTEN IN THE STARS
Canada
20 days using the app
StarApps Studio replied August 19, 2020

Hi Deepak,

We tried to reach you multiple times over email in the past few days but haven't received any response. Let us assure you that we build our apps with utmost care ...

December 11, 2020

The app does not perform as described. It has multiple issues with showing the wrong colors and even worse is when you disable the app the wrong color variants do not go away. Highly misguided app and should be taken off the app store to protect other shop owners.

Persona Cosmetics
United States
7 days using the app
May 4, 2023

The app not working at all i tried on booster theme also on streamline she work only on demo try theme when you publish the theme the product page affected by starapps studio not showing when i asked support app they told me its from html theme issue doesn’t make sense at all even when i changed with streamline theme or impulse same problem product page showing error when i back to support team ...

lovelilux
United Kingdom
3 days using the app
StarApps Studio replied May 5, 2023

Dear Issam,

We truly appreciate your feedback and are sorry to hear about the difficulties you've experienced lately. We understand how frustrating it can be when things don' ...