Swatch King: Variants Options

Nikhilesh and Bhushan were incredibly helpful in resolving my issue, even when it required detailed customization. Their dedication ensured that I got exactly what I needed, and their problem-solving skills made the process much smoother. Thank you for your outstanding support!

アプリを有効にしたところ、商品ページのサイズとカラーが二重に表示されるという状態になった。サポートにチャットから問い合わせたところコラボレーターを承認するよう依頼があり、数時間後に対応完了したとの連絡があった。それは勤務時間終了後だったので翌日に確認したのだが直っていなかった。
再度問い合わせをしたら今度はスムーズに修正してもらえたが今度はサポートに対する評価を今すぐするように言われて辟易した。
以上のプラスマイナスの要素を勘案し星3つとする。

The app has been performing well on our store, no real hiccups, but for questions and queries, the timeline for waiting for a response has been frustrating.

Recently support has been taking a long time to respond. For example, I sent multiple messages to support on 16th June, and now it's 19th June, and am still waiting for a response.

I hope this improves. Otherwise, it's an awesome app. But ...

We like what we can do with the app. We have been using it for more than a year.
However our experience with the support team has been quite dismal.
Sometimes there are little glitches in the app performance, and while it should be obvious to the app developers, one has to try really hard to make them understand. For instance, in our case, the swatches group title was showing (like an orphan) on ...

Support is not efficient, they almost never respond, you have to wait 3 to 5 days for an asnswer sometimes. Apps works almost well, it displays very slow in the collections. Update 10/06: I have started conveersationes 1 and 2 weeks ago and they havent answer yet.

There were some setup issues. Although tech support answers in a day, it is not so fast and especially for a live site. I got conflicting answers on how to do things from 2 different people there, which may have caused a conflict in the way that things work. The biggest problem in the end is that the site was displaying 2 sets of pictures for every variant: 1 from Shopify and 1 from Swatch King. ...

Update: I've adjusted my review from 5 to 3 star because I've had two open issues/errors with Star Apps and this specific app for the past +2 months. I have tried reaching out to Star Apps 3-4 times on e-mail to get an update. No response and no progress on the issues. It's quite disappointing since this is something affecting my customers' user experience. Original review; I have been looking ...

App is pretty good but the customer service is way too slow. Keep in mind if you need assistance quickly.