Overall rating Based on 99 reviews
I used this app and it worked great for about 1.5 years, then it started to really bog down: perhaps because we had more items and images? It became too slow to use easily. We couldn't get it to load correctly. When we uninstalled it it left some nasty bits of code in our Theme.liquid file that caused a lot of 404 errors. I would have no gripe if that had not happened.
Hi there, and thank you for your honest review.
The app never touches the theme.liquid by itself. It is most probably that you or our support staff inserted a script link to speed up the apps loading times as described in the help article manually.
We apologize if this has caused any problems on your side after uninstalling.
I had a problem with thumbnail image and id image. Their assistance edited theme code and fixed it! I would suggest their app to everyone is looking for a excellent variant image service!
This APP was very helpful in handling my product images exactly as I wanted. I had a couple of issues after installation but the support team quickly solved my problems. Thank you Variant Image Penguin and Eshop.
In the beginning it didn't work but on mobile but after contacting the support they solved the problem and now it is working perfectly
Hello Fan Fashion, did you contact us via email@example.com? Normally our support team should answer within 24h.
We'd love to help you get the app going with your theme.
Moses Tee Shop
This app is really worth five stars - and the help from EshopGuide and Mandeep was very useful. I recommend it!
My theme was not on the list but Mandeep helped me with that really quickly. The main image slider on my website is a swiper-slider which is not fully supported with the app but Mandeep fixed that really quickly with a customization fee. Really happy with how the app works and the support is great!
The app works great and the support team has been very helpful. We are in the process of switching over to a new theme and we were having issues displaying the variant images. After working with the support team, they were able to identify a way that their app would work.
This app doesn't work. I have one of the most popular themes on Shopify and even though it says they support it, they don't. The Support team offered me a solution (they were going to charge EXTRA for it to work) and when I finally agreed, they said "nevermind, the app will never work with your theme". I wouldn't recommend it.
Hello rocketbrandsmx, thanks for your review.
The original undistorted response you got was this:
"Thank you for your email. Upon further inspection of your theme code, I found that the mobile view product gallery is using owl-slider and the desktop view main images are being shown using a different slider (Seems to be a custom built slider). Adding a customization to make all these 3 sliders compatible with VIP app functionality will become too complex to be added to theme customization so unfortunately our app will not be able to work correctly on your theme.
We keep updating the list of supported themes as we work on them. I will let you know in case we work on fashionopolism theme and add it to the list of our supported themes.
- We are trying to make the app compatible with as many themes as possible. Please understand that with a complex, customized environment like yours, this is not a trivial task.
I hope you find a way for handling your images that can work for you.
Cheers, much love,
very handy app with a great and fast support in case of any questions, bugs or customizations. definitely recommend it
friends with frank.
This is an excellent app - serves its purpose very well - and the developers are very responsive to any enquiries.