Reviews (58)

Overall rating
3.5
Counts per rating level
  • 78% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 16% of ratings are 1 stars
March 27, 2026

There is no option to downgrade or upgrade the plan in this app. The support is not even assisting at all.

FaceTory - Every Face Has A Story
United States
Over 4 years using the app
March 17, 2026

This is a ghost app. It is doing exactly nothing. The support page is blank, and no contact details are available. Shopify should review and remove it from the app store.

Russo Leather
United Kingdom
19 minutes using the app
Edited November 16, 2022

VIP has an easy drag and drop interface for easy setup and works exactly how it's described (just follow the directions y'all). We recently upgraded to a premium theme and the Eshop Guide support team went above and beyond to help us get the app setup. Overall great app with a support team that will stand behind it! *Edit*
5 years since our original review - we still stand behind this company. The Variant Image Penguin app is affordable, with unmatched customer service to back it. Still highly recommend it!

Chris Reeve Knives Shop
United States
Almost 6 years using the app
January 13, 2022

This app does not communicate with excel CSV updates within shopify. Performed an import for a price increase and lost all the image variants for over 6000 variants. Now they all have to be reassigned individually. We are losing sales and money. I recommend checking with the developer before doing any major updates/imports.

Zero Gravity Racing
United States
About 5 years using the app
January 28, 2024

I've been using this app for yeas and now I cannot access it at all. Does anyone know what can I do? I tried from different browsers.

Thank you!

Augustine Amsterdam
Netherlands
Almost 5 years using the app
Edited October 16, 2019

Great app. Works as described. Had an issue with the images loading and contact support and they were quick to make the change and fix it.

Jmcbags
United States
Over 3 years using the app
December 3, 2020

Great support, they can customize to make it suit your custom theme and any requests to make sure it works

Tuft + Paw
United States
Almost 3 years using the app
July 23, 2019

The app works great and the support team has been very helpful. We are in the process of switching over to a new theme and we were having issues displaying the variant images. After working with the support team, they were able to identify a way that their app would work.

BearGrips
United States
Over 2 years using the app
February 25, 2021

This is a great app for selecting variant images. Easy to use. Great customer support. I switched Themes and they made the transition seamless

DuraWeather Poly
United States
Almost 2 years using the app
Edited June 30, 2020

I've used VIP on a few stores now and have always had amazing support, rarely have an issue with install but whenever adjustments need to be made they're always happy to help.

VieuX Eyewear
Australia
About 1 year using the app