Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline product pages by displaying only relevant variant images. Its user-friendly interface, including a drag-and-drop feature, is beneficial for stores with large inventories. The app is compatible with various themes and the support team is praised for their quick and efficient assistance with customizations and compatibility issues. Merchants find it to be an affordable tool that enhances their store's professionalism and user-friendliness, with some reporting increased competitiveness and sales.

October 23, 2019

I used this app and it worked great for about 1.5 years, then it started to really bog down: perhaps because we had more items and images? It became too slow to use easily. We couldn't get it to load correctly. When we uninstalled it it left some nasty bits of code in our Theme.liquid file that caused a lot of 404 errors. I would have no gripe if that had not happened.

Invisible World
United States
About 2 years using the app
VIP App replied October 30, 2019

Hi there, and thank you for your honest review.
The app never touches the theme.liquid by itself. It is most probably that you or our support staff inserted a script link to speed up the apps loading times as described in the help article manually.
We apologize if this has caused any problems on your side after uninstalling.
Cheers,
Dave

Edited September 7, 2016

I am happy to say that Dave actioned my request promptly and very professionally! Support was fast and extremely helpful.

Once you get past the initial setup, the app is very easy to use and works a treat. My product pages wouldn't look as good without it. This app is a must if your theme doesn't support the multiple-photos-per-variant organisation that VIP offers.

Shoplorikeet
Australia
21 days using the app
January 12, 2021

Perfect ! As a shopify novice, they fix the app on my premium theme for me and works fine. Very quick support. Merci Beaucoup :)

carolinedoumeng
France
15 days using the app
December 7, 2016

Very functional app to use. Staff are helpful. Hope to see it help our business grow.

Knvaz
United States
14 days using the app
August 3, 2016

Excellent addition to our website. We invested heavily in lifestyle photos. Variant Image Penguin lets those photos shine on our product page. I anticipate an increase in our conversion rate as a result. Great app and great support.

Hummingbird Glass Straws
United States
13 days using the app
January 30, 2016

Super useful app to get rid of all the variant images that shopify automatically inserts onto your page. I wanted a clean product page and this app does it. The developers were super helpful and responsive . I highly recommend!!!

Smarticase
United States
13 days using the app
March 25, 2016

Good app with FANTASTIC support! Very prompt to respond and I would recommend this app highly.

Heiida
Malaysia
12 days using the app
March 18, 2016

This app works great and the service was excellent! We needed a change to have it work correctly with our template and they did it quickly and resolved all issues in no time. Easy to setup also. Highly recommend!

Hanks Belts
United States
11 days using the app
March 13, 2018

Good app that can do what I want. However, I've never had any luck setting it up myself, and I have good computer knowledge and basic coding skills. Mandeep did the backend set up for me, but I'd like to be able to do it myself. For this reason, I give it 3 stars. If the set up could be done without help, I would give it 5.

Mellow Cosmetics
Australia
10 months using the app
February 13, 2021

I like the idea behind this app but it doesn't work smoothly after implementing its functionality to the product's images. When you open the product page, it takes about 5 secs for the app to hide the images during the loading, so you can see the images before which is not exactly professional, unfortunately. I have emailed their support and waiting for their response regarding this issue.

Zing Vibes
Canada
9 months using the app